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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a special mounting job and knew what they were doing. Along with cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and courteous and highly professional in mounting the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go geek or go home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job I paid for. Calmly politely And the way I asked, I have no problem Recommending them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable service. Techs were polite and got the installation performed in record time, Great Service. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy the technician that installed my tv mount did an excellent job. Made sure everything went smoothly as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who were the Geek squad were thorough, respectful, neat, professional in every way. I recommend this service through the Bristol, VA store very highly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting large screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents mounted our tv and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was delivered and installed by a very professional technician. He was proficient, courteous and patient, Best Buy has excellent employees.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job - mounting the TV and hiding the wiring very efficiently and effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loved the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were very helpful and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Terrific installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech terrific. Called ahead, actually came ahead of appointment window with my approval, polite, professional and job completed very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it!!! The picture is so good you feel like you are looking at the real thing not a picture. 65 is a great size. not too big not to small.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and helped connect devices

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and made everything look clean and neat. They were very knowledgeable and even showed me how to work my ROkU

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Gentlemen who came to install were very knowledgeable and friendly. I definitely will use them again! Great Job:)Gee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came and set up my TV and mounted it to the wall above the fireplace were very professional and did a great job of setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mountings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three tv’s mounted to walls. Brent also connected them and adjusted them. He did an excellent job. He was also very pleasant and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted perfect and all of my other devices were connected cords together and out of the way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hassle free TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free install, team was very professional, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and sound bar and were very efficient and friendly

    I would recommend this to a friend