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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very professional service they cleaned the wall and throw away the garbage

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend geek squad anytime you need them to do anything for you. Always professional and leave the house like you never new they were even there.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hire Geek Squad to mount wall our 75” tv as we wasn’t sure to install in the correct way, he did an amazing job:)!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan connected all devices and mounted my TV on the wall mount as well. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional, very quick and did an outstanding job. Way worth it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job hooking up my new surround sound system and made sure everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on doing the installation. Great job, hasn't fallen off the wall :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an outstanding job. Very quick, efficient and professional. I would strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by a great Geek Squad member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job of mounting the tv. He listened to what we wanted and then set about accomplishing it. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Basic TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, no frills TV mount. This is what we wanted-no tilting or pulling away from the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the TV and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, crossed all the t's and dotted all the I's, great job no prob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful, Worth It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my TV and Sound bar mounted by these guys and I've never had any problems with either. They were very helpful and saved me some money with advice on what to purchase next for the TV. It's worth it to have them do it as opposed to doing it yourself because of the "TV drop" insurance. If you mount the TV yourself and drop it... it's on you. If Best Buy's Geek Squad mounts if for you and they drop it... they give you a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my tv using the mount was quick and easy. The technician was in and out within 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Phenomenal Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron mounted and set up our 75 inch tv and he did an exceptional job. He was extremely knowledgeable and a pleasure to deal with. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team did an amazing job mounting the Tv in the perfect spot. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and when he mounted my tv I wanted moved a little farther up he did so without complaint

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time - Knowledgeable and Efficient - Took their time to make sure installation was completed 100%

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents removed a heavy plasma TV and mounted the new one over a fireplace while standing on a marble hearth. Well worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Experience was positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected my device to the sound bar. The agents the service call in competent and professional manner.

    I would recommend this to a friend