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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 663 Showing 13,241-13,260 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always a pleasure!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and always explain to the fullest and personal experience. Put you at ease before and after the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV quickly and efficiently. Thank you best buy/ion!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed my TVs very quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lab techs sent were excellent. I could have never mounted that TVs on my own. They provided excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and helped connect devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team that was here did a great job. It would have been very helpful if I had been made aware that I needed to procure an in wall power kit in advance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed quickly and very professional. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my tv just how I wanted it. They had the extra cables that I needed. They were friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and adjusted it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and expedient at their work Install went flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL. 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy setup. Hard to beat the price and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job. Very knowledgeable. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. There were professional, friendly, and really knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 inch TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly. Timely. Satisfied with setup and service's.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and instructed me on any and all procedures needed. Clean the TV and area where mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg and Jose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully installed! Thx Greg and Jose! Made this so easy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the geek squads service. They made the connections and confirmed the tv worked properly prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruben came from geek squad to set up my new Samsung tv and mount it. He took the time to organize all of my wires on my audio stand. When he went to mount my tv he realized I over purchased and bought a mount that was not necessary for the location of the tv which in turn saved me money. He also set everything up and connected all of my boxes to the tv. He then explained everything to me so I could just start watching without having to go through any manuals. I would recommend Ruben to set up anyone’s electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excellent. Walked us through on everything we needed to know and did an outstanding job in mounting it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents work quickly to rewire, hang and showed the operation of the tv and also removed and hauled away the old tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time, professional and knowledgeable install muy tv at top of my fireplace. The unit look amazingly good.

    I would recommend this to a friend