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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 664 Showing 13,261-13,280 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV as Scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the TV mounting, as a previous mounting was very satisfactory. The technician was very efficient and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting our TV on the wall. They explained everything to us and had us walk through the process with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came at the appointed time was very courteous and he connected all my services and explained all the services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick, clean and professional installation! Geek Squad is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and sound bar. Excellent service team!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy tv mount. Fits flush which I love. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic. They did an excellent job. Extremely friendly and worked very hard. Would strongly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were quick efficient and clean They took all the mess with them They set up the rob explained it and it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and cleaned up once completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and installed devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great installing and connecting all devices. They explained and made suggestions that we appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and so happy I had professionals install my TV. Excellent work by these two gentlemen.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad does a great and thorough job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two mounted our tv, dusted/cleaned the whole area and reconnected all of our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and did an amazing job mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Picture quality at competitive price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality, sound feature, and application dashboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My Entire A/V System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down two old TVs and installed two new TVs in two different rooms. Plus they installed Apple TV and set up my stereo system which had been in storage for a couple of years and ran the main TV through my stereo components and a new universal remote control that they programmed. I’m very pleased with the video effects and the audio effects. The place was left clean and tidy. Agents were very personable and gave me easy to understand instructions. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job installing my tv. I'm so glad I didn't try it myself!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad installed our TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t remember the two gentlemen’s names, but they were very professional, and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two tries to get a tv paired to the remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving a 4 because when the installers came out the first time, the tv would turn on but that was it. The installer told me it’s the remote and I had to go back to Best Buy (40 miles away) and they’d switch it out. I got another remote and the same thing. Best Buy came out again two weeks later with a new tv but all they had to do was pair it to the tv. A 5 minute fix. I feel they should have made sure on the first delivery that when they left I had an operable tv but I didn’t. Also, for the customer to have to go back and exchange a part is inexcusable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this service. The techs were so friendly and I’ informative

    I would recommend this to a friend