4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 665 Showing 13,281-13,300 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Delivered mounted new tv w/sound bar & Direct TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were great, friendly, knowledgeable and patient answering all our questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    BENEJ Pediatrics Inc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good. They showed up at the right time and mounted my new TV. They did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was able to help me make the right choice to get w

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my service to mount the TV and Best Buy service made sure to ask me what I wanted and cleaned up after.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic TV Mounting - 50" and Smaller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several TVs mounted on the walls of my home. The Geek Squad does an excellent job in presenting options and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek squad installed my TV very quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my components. They were friendly, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. They came measured and installed with. I problems. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always comes thru for me when I need them. The install of my new tv was fast and efficient and believe me, they knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Allows easy access to wiring and relatively flush with the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were obviously very experienced pros and did a wonderful job in an amazingly short time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek Squad installed my mount quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quickly and did a good job installing the tv mount. The extra cost of the Best Buy mount was slightly overpriced as compared to ordering the same mount elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD EXPERTISE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT WALL MOUNTING OF 70'' USING MY HARDWARE. GREAT GUYS-FAST & EFFICIENT-WHAT MORE COULD YOU ASK FOR?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a fantastic job totally recommend this to anyone they were very professional very fast did an overall awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV with ease

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the TV the way I requested and they did it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo was great, very professional and timely. He had so much to do and finished quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional installation. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a tremendous job for us!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lawrence KS local Geek Squad team did a tremendous job for us. They communicated with us and kept us up to date on their arrival, they were there when they told us they would be, and they were very patient and friendly. We could not have asked for a better installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed quickly and very professional. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional and Experienced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was going to try and mount the tv myself but decided to go with Best Buy. Have to admit they did an amazing job mounting the tv. Gave me recommendations and an idea of where and how the tv would look based on my setup. The guys who came out were great and professional. They even took the box and packaging with them so I didn't have to worry about the clean up! That allowed me to jump straight into watching this beautiful 4K tv as soon as they left. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actuall had 4 TV mounted on wall. Excellent job. All I had to do was eatch

    I would recommend this to a friend