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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 668 Showing 13,341-13,360 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super service, very friendly!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very patient. They explained everything and answered all questions. I was very pleased with their professional attitude

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys showed up and spent all the time necessary to install it professionally and train us on our new system. I'll never do it myself again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job today! They mounted three TV's for me and they look fantastic. Kcey and Josh were very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted quickly without any problems. And it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing the TVs in the required places. Thank you so much and have an awesome day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly courteous and excellent customer service provided by the installer I received a call prior to arrival during installation and after placement of our wall mount and TV Also the Technician offered additional information on better WiFi performance

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up in the earlier part of the time window. They were friendly, professional, and quick. Most importantly they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexis was very professional, friendly and thorough. He was so patient, thoughtful and clear when he was giving me instructions about my new TV. I'm a retired educator and, and Alexis reminded me the excellent teachers I met during my career. He'd make an excellent teacher!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and got my TV installed and programmed in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted it very easily to my stone fire place with out difficulty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was quick and super knowledgeable when installing our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of accommodating to the install and getting the job done effectively. Job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a wonderful and fantastic job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was on time, did not take a long time to install. They did a wonderful and fantastic job, They cleaned up everything also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my new samsung. It looks great plus the quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were polite, professional, and got the two tv’s mounted and working in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Mounted My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted to my wall and looks GREAT! Very Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank-you for allowing me to take a survey with yo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are competent at what they do. They are qualified; knowledgeable, and experienced; self-confident. I'm impressed, and can trust them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JR Vera and his sidekick, I don't remember his name, were so smooth with the installation of this TV. And they showed us how to use it. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch tv installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. They recommended a less expensive mount. They minimized my cord clutter. Was a bit expensive but in the end it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who installed TV and attachments did an awesome job!

    I would recommend this to a friend