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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 670 Showing 13,381-13,400 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed mount quickly professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and answered all questions mounted TV and saw that things were in working order. Very Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assessment and mounting on existing TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and talented people. Very knowledgeable.abcdefghij

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks did a wonderful job setting everything up and assisting us by helping us to figure it all out

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to my house were awesome. They mounted my television and calibrated the speaker system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount went quickly and smoothly with all devices connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay guys...Honest evaluation and installation. Would definitely recommend...A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AwesomeGeeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were awesome. They were efficient and went through all the controls with us. All our questions were answered and we love the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy as that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and was done in less than an hour. Hung the tv plugged in all my devices and done. Easy as that

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Large TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed the TV mount, Mounted the TV and all connections and set up. Very professional. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch LG wall-mounted tv; excellent work done. Over and above. Very well pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy and fast. Good job by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived promptly at the scheduled time. They worked quickly and efficiently but were happy to also take the time to answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job mounting the TV. Would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication prior to delivery. Two techs arrived on time and worked very efficiently. The set up was clear as they explained steps for use and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was great and the installation was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSA did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was polite and tried to be very mindfull of the mess he may make. He helped me when i asked questions and gave satisfactory answers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were extremely professional and did an excellent job of installing my equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my new tv. The problem is they charged me 49.95 to hook up my dvd player which was already hooked up all they had to do was plug it in. Then they charged me 49.95 to hook up my surround sound which was already hooked up all they had to do was plug it in. So beware ask before you let them hook up any extras. I spent 90 minutes trying to resolve this issue most of the employees I talked with had no clue what I was talking about finally Lisa I think was the 5th person I talked to got it resolved. Thank you Lisa you should be a manager you have common sense and truly care about your customers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top-notch technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ages came in remove the existing TV and install the new TV they were very efficient very polite and very quick

    I would recommend this to a friend