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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75 TV Swivel Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a 75 inch TV is a huge job. So glad Geek Squad did it for us. Knew what they were doing. Turned out great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service - Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to thank Best Buy and the Geek Squad for their excellent customer service in assisting us with our purchase of an LED TV and installing it in our home. On the day of the scheduled installation, my husband missed the installer by a couple of minutes. I contacted Geek Squad and explained how important it was to get the TV installed that day for a party we had the next day. The representative, Mariella Tinoco, was incredibly helpful and was able to get it all taken care of for us that day - we were so grateful. Thank you Ms. Tinoco, Best Buy and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very nice and helpful. Very knowledgeable and went out their way to help set up my sound bar as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has a great picture and sound! We love playing our Wii on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks and sounds great. Easy to use. No issues, I would recommend having it installed since it’s a big tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, removed old tv and installed new Samsung 50 inch 4K set and Samsung sound bar, Set up units and units working well. Explained everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that the price for this is practical and the ease of knowing that this will be done quick and correctly is so worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a wonderful job on mounting TVs, they make sure it’s straight and it’s in the middle , the look is awesome .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Crew called to confirm arrival time and they were very professional. Made sure I was comfortable with operations before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professionally installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV is working well, motion rate and picture quality are as stated in the product description.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and Eli were extremely helpful and nice and got the job done really nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable and helpful and did a excellent job of mounting my TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 men arrived to install my 100" TV. They listened to my suggestions and installed the TV using my mount on the wall where I wanted it. The install was relatively quick and they even cleaned up afterwards taking the packing materials from the TV with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They show up and take all the guess work out by installing my TV and sound bar. I recommend using the geek squad to install your entrainment system

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No regular people they were just workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did well they were workers independent hired by Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't been through 4 tv's and still strong and no issues of breaking. Very easy to attach and moun5 your TV on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was very efficient at installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient and knowledgeable. Very helpful on explaining operation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and knowledgeable and had the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a quick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, connected components and explained the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents went above and beyond and made sure the new tv was set up and hung correctly! Very professional

    I would recommend this to a friend