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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 675 Showing 13,481-13,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad praises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came were very efficient and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is outstanding. Vivid colors and sound

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very great guys that setted up my tvs and ring doorbell

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer - Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad Installer. Very Professional and did a great job. Would use again, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience they were very professional knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (Matt) was awesome! He did a great job and provided me with tips to get started with my new device as quickly and easily as possible. I would hire him again for technical assistance for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only mounted the two TV's but spent a lot of time making sure that we knew how everything worked. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek squad , they were friendly and polite and the installation was just as we asked,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my DVD player quickly and professionally. I enjoyed their friendly attitude and clear instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv. He was very professional and friendly. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Old vs new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came in and installed the new one nice expert job left the old on would have like them to remove it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and professional ..Would use them again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad installed a mount, unpacked and mounted an 85” TV and helped set up all of the key settings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sweet installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had 7 TVs installed in the last week and I have not been disappointed yet. Their service is impeccable, quick and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with the install… great totaltech benefit!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A group you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done! On time and professional. No mess. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arrived on time and clean up was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very informative about operation of new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad Service in stores and at home. Would highly recommend for people who aren’t tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, efficient installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad servicemen did a fine, efficient job of installing my 65 inch TV using the heavy duty, pivoting rack that I had purchased from Best Buy. They were very pleasant and cleaned up thoroughly afterwards. This was an installation on a concrete wall, so drilling into it took a bit of time. They also hooked everything back up (FIOS and other devices) and showed me how to use the new system. I was very satisfied. While the installation was not cheap, I would definitely use them again in a similar circumstance.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Want very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to my wall and got everything started for me to be ready to use my TV he was very professional and very nice

    I would recommend this to a friend