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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 678 Showing 13,541-13,560 of 38,694 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and service. schedule window is too wide

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! Looks great would tell friends about great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Noah were great! Thanks again, we appreciate your help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job - mounted to a slate fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast work. Quality job. impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job and even stuck with issue concerning my cable. did great with wall mount bracket in our bookshelf area..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super nice , did it so well, it’s been almost a month and it’s still good and up, they even set up my roku:) thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, helpful and quick!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a great job and quick installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and very detailed about his work. I recommend using Geek Squad for your installations or setups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my television courteously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personell were very courteous while here. Said if i had any other problems they would come back to help. Called for help with setting up channels, which got confusing between the Amazon and ROKU billing and sining in to apps that are free on Anazon but being charged by Roku.. im not tech savy, im old, frustrated, and did not like reaching out for help and being told i dont qualify for home service. I also bought the protection plan and Geek squad plans. Too little human contact when i called for help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount & setup was well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his partner were professional, efficient and friendly. Explained what they were doing as they went. Great job. Would recommend this team highly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked it up to all my devices. Explained the operation of the TV and the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in quickly, were very friendly and mounted my TV very quick! Everything was very professional and easy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV just how I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional in everything they did and also they where very explanatory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time. After I told them where I wanted the TV and TV mount they immediately went to work. I was impressed with the completed work. Any excess wires/cables were neatly rolled and secured with nylon cable ties and furniture put back in place. The tech set up the 65" LG OLED and instructed us on operation. The tech was a true professional. The installation cost was definitely worth the price. I am extremely happy for this experience with the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service. The technician arrived on time and installation took less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. Put my TV up with no problem a d showed me hto use it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv and my direct tv. They were very professional and really nice. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out and Mounted my TV did an amazing job! They got everything hooked up and going for us!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan the technician installed a ty mount and installed a blue ray dvd playeer

    I would recommend this to a friend