Customer Ratings & Reviews

2 diverse teams came out and quickly installed my tv and soundbar. They were organized and required little supervision. MONEY WELL SPENT FOR MY CUSTOM INSTALL.

Agents connected my TV as per my required place. and they are so friendly.

The geek squad agent was very knowledgeable and installed my tv quickly. He did a great job! Just like the last time I’ll would definitely recommend the geek squad for our your needs.

They set up my new tv in a timely manner. They were professional and showed up on time.

The agents mounted my TV and set it up for me. I'm streaming Pandora and still learning features and options. Overall very pleased. Purchasing Total Tech was a great decision for me.

I love my tv mount. I bought it and had geek squad install my 65” tv to my wall in my bedroom. I love the different motions I can do with it. Up, down and left and right.

Individuals who were 5 ft brought no equipment to hang tv at the requested height and after going back and forth for 10 minutes on whether the tv was straight or not, they left and when moving the swivel motion mount, the tv was completely lopsided. I have contacted Best Buy through every way possible. I stated that I wanted a 2nd appt for the tv to be removed from the wall and asked that they DID NOT send the same person, in which of course they DID. Upon the same individual walking back into my home and seeing the state of his work, all he said was "Wow." Not once, was there an apology or anything. So now, after paying for mounting services and only being left with giant holes in my wall and my brand new tv on the floor, I'm extremely disappointed. Again, I have contacted Best Buy through every means possible to get a refund for the "service". In person, I was told that I had to contact corporate because the store that I bought from "could not refund for services done, even if done improperly. " Also, it would have been nice to know that the people who actually do the service are contracted through a 3rd party. Attached is a photo after the service was completed -- I'm currently at work and do not have a picture of after it was removed from the wall but as mentioned earlier, there are obviously holes in the wall and m tv is sat on the floor. Completely unacceptable and disappointing --- I would never ever ever everrrrrrrr use this service again or recommend it to anyone.

On time and scheduling communication was perfect. TV looks great in our conference room. Tech had no problems and was done quickly. Was helpful with all questions.

Brain and Nate are very professional and went above and beyond. They clean up their work space and program all my remotes and inputs into tv. Explained how it all worked. Sony 75” tv looks awesome and works great.

Tv was mounted quickly and professionally! Looks great and most of the wires are consealed behind the tv. Great job!

Called ahead, on time, professional and efficient work.

85 inch T.V. Needed their skill in mounting. The 2 members of the Squad knew from the beginning, what their job was and it well and it works perfectly and hung on the wall beautifully. Also answered any questions we had,

Guys were awesome and quick! They showed me how to move it carefully.

Great service, very professional, and informative, highly recommend

The two guys that came were great, personable and knowledgeable. Made the experiece painless compared to other services.

Geek squad delivered and installed my huge 86 inch TV, they hooked up my surround sound and they are very professional. I will recommend using them for a nice and clean TV mounting and installation

The installers did a great job. I was very happy with their work. They cleaned up the area when they were finished too!

Geek squad installed my new TV and connected all devices

The agents installed my tv and connected it to all my devices.

Skilled At What They Do, Has Changed My Experience Watching TV