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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with everything. And it was all covered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed TV but damaged furniture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel mounted and installed the TV fine. However, they dropped a tool on a piece of furniture—which I had offered to move out of the way, but they declined—which cracked the wood finish. They mentioned repeatedly how they were in a rush to finish their day as I was one of their last appointments. If they weren’t in such a rush and took their time, maybe they wouldn’t have damaged my furniture.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a amazing job putting my tv on the wall, and Garret was amazing and friendly af.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent professional TV installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my tv on the wall hooked up all cables and wires Bluetooth all my speakers to the tv in a fast professional way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully installed. Planned accordingly and on point....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad the best for mounting TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they did not carry the TV mount that I needed I was able to find one they installed it hooked up the TV everything is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job installing my tv. The person that did it was so detail oriented and made sure it was center.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional in doing their job and they will give theit opinion on what is best and ask you on your judgement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad showed up right on time and mounted and configured my TV in no time at all. They were fast and efficient. Very happy with the professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the unit prompt, correctly and were very helpful answering our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad I talked TV’s quick and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted and set up tv’s and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and set up TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that delivered and installed our 75inch LG TV were very courteous and knowledgeable on all aspects of smart TVs. They set up the smart tv and explained all the operating options. They were excellent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, clean and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were personable, knowledgeable and respectful. Had my tv installed and set up quickly. Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fine job. No complaints. Nothing like letting the professionals do their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was timely, considerate & very efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65 inch TV Mounting and 40 inch Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, and was great with communication. Completed the task quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted the 55” TV and showed us how to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very nice and mounted the tv where we request without any mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A Pleasure of an Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home person was so professional and knew just what to do set this up quickly and correctly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install from Bestbuy went smoothly, fast, and professional. Was impressed by how effortlessly he did it . Most importantly he was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Mounting is well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and friendly when mounting my TV. I appreciate their help and knowledge.

    I would recommend this to a friend