Customer Ratings & Reviews

The team did an impressive job with no issues mounting above fireplace. They were able to snake through walls and connect all devices as requested.

The agents arrived when expecting and did a professional job of installing the TV.

Best Buy got great customer service. They do really care about customers.

This wall mount is perfect for the TV we purchased from Best Buy for a guest room.

They came in and hooked it up right away and hauled everything off quickly. Very professional

Geek squad is awesome. They actually re installed the mount because my mom wanted it higher.

Mark Gautier called in advance of arrival. He and his assistant Percy assessed the situation and made recommendations how to proceed. Mark kept my wife and I informed as they were moving forward and explained the use of the TV and accessories once completed. A pleasure to work with.

They did a great job, were careful and it's at a great height--not too high.

While the Vizio products were subpar the Geek Squad installers were professional knowledgeable and patient in figuring out problems and options

Yes did a great job they megerd it and found the studd in wal put tv on wal

I've always been pleased with geek squad and their installations. They were clean and professional. I highly recommend using them

Extremely happy with installing big screen tv on the wall mount and speakers. Very good with recommendations on height and setbacks.

The agent did a professional job mounting my tv on the wall! They connected my DVD player and surround sound! Very happy customer !

Technicians arrived within scheduled time; they were polite; TV was mounted at the height I specified; they did not leave a mess; and it appeared that they did an excellent job. However, recently when I went to add a device to the TV, I had to pull the TV out from the wall to plug in the device, at that point, I realized that out of the four bolts that were used to mount the wall mount that only three were installed. I noticed this because one corner of the mount was not flush to the wall. After feature investigation, I could tell that the whole they drilled was misaligned so they did not screw in the bolt. Also, I asked them to put the bolts in the slot on the mount that allow you to slide it from right to left they did not do that. Next time, I will be sure to inspect any mounting before they actually put the TV on it.

Great job very professional Al was connected good job

Well done Professional installation Reql professionals

The techs was awesome, did a great job setting everything up and explained how everything worked before they left I will definitely use geek squad again.

Tech called and gave us eta and arrived on time. Practiced all precautions for COVID and booties to keep my floor clean. Unpacked hooked up and instructed all options of our new smart tv. Explained how to use Spectrum appt to rid us of one receiver cable charge which is why we purchased the Samsung smart. Noted we had chosen the best size for guest room. Took all packing and box no cleanup for us. Very satisfied with Tv price delivery and set up. Tech took time to answer all questions.

The crew was very professional! They did the mounting and installing very quickly! They took time to explain the operation of the tv to us!

I’ve had all my TVs mounted by Best Buy and have never had an issue. I purchased my mount elsewhere but Best Buy did the install.