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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job....I'm continuing my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that geek squad took care of the mount of my tv looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician provided great service. He explained everything that was to be done and then completed the job quickly & efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted tv quickly and professionally. Took time with us too and set it all up for us. Explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my tv, and then rehung it at my request to center it. They were helpful, polite, and hardworking.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great,personable guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed were great and were helpful in instructing use of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install sony 85 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the sony 85 inche television. They installed it with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with how quickly they minted my tv! I will only use them from here on out!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional TV wall mounting job. The work was performed cleanly and courteously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation and awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our team was fantastic. They came in and got right down to work and we’re done before you know it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up of my 85" TV. I previously bought the mount and had it for the install team, when they came and delivered my TV. They also checked to ensure it was level, and assisted in connecting the TV and walking me through some of the basic functions. While I didn't find it necessary, it was something they did as part of the service, for those that aren't as tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad instaled my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from squad come and instaled my tv and it look great in the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice television. Mounts on the wall, with the help of another person, like it was made to be there. would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Technician exceeded my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SportsandGamingFan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service was great. Fast, on time and patient with explanation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done very well and without hassle. Professional service and very respectful geeks to carry it out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up as scheduled and mounted the TV on the wall quickly, centered, and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional installation by Tom and Don.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from a Geek Squad they install my TV very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy .... The ONLY place to buy your ne TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and quickly reinstalled my TV. They were very professional and answered all of my questions. The first one had a factory defect and Best Buy couldn't have been better in replacing it. Everything about this transaction was flawless !!! Will never buy any of my home theater needs elsewhere !!! 50 out of 10 !!!

    I would recommend this to a friend