Customer Ratings & Reviews
- SKU:
- 5948506
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 3 out of 5 stars
Geek Squad trouble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The third party install was fantastic they showed up just like stated. Geek squad was terrible! They pushed my install 3 times. Call customer service 5 times hung up and lost call 5 times. Told 2 different reasons why install was impossible. Unless pickup at store is possible will not use Bestbuy again
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Ms Mitchell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who installed the mount on my wall for the tv did a great job
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ease of Mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ease of mind knowing that if they broke it, they’d bring another was worth the extra money over using a contractor.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
TV MOUNT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PROFESSIONAL, RELIABLE, AND ON TIME. ANSWERED ALL MY QUESTIONS.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took the old tv away and set up the new one exactly how I wanted it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
TV installed on time and very quickly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was mounted and working shortly after he showed up. He cleaned up and hauled away the old set. Very efficient.
I would recommend this to a friendRated 5 out of 5 stars
Great service mounting my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is amazing! Great service, fast and efficient, fun guys to have help me with my new TV and sound system! Amazing!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Knowledgeable Agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was friendly, knowledgeable, and able to install the TV quickly and efficiently.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Geek squad crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terry and Tailor did an incredible job ! Very knowledgeable and did a terrific job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted an additional TV on an existing bracket. This was done fast and the mounting looks great!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad did a fantastic job installing our new samsung tv. prompt, clean and friendly. highly recommend
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 2 out of 5 stars
Installed TV but damaged furniture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad personnel mounted and installed the TV fine. However, they dropped a tool on a piece of furniture—which I had offered to move out of the way, but they declined—which cracked the wood finish. They mentioned repeatedly how they were in a rush to finish their day as I was one of their last appointments. If they weren’t in such a rush and took their time, maybe they wouldn’t have damaged my furniture.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek Squad mounted and connected my tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. They were quick, professional and mounted the tv and set it up.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek squad installed my tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs mounted my tv and connected it to my comcast cable and devices
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Tv mounting and set up by k&s installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leonard was quick and knowledgeable on getting me all set up And cleaned up before he left
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Greek Squad installed great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the TV, easy to set up and access the apps.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Skilled and awesome geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed my TV were skilled, respectful and wearing PPEs. Excellent training.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were quick and very professional in installation of my tv. Wall mounting looked so easy when they do it in few minutes
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad. They always do a good job. Efficient and professional
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad installed our tv correctly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and set up everything the right the first time.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend