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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    Total Tech Package/Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad set up for my new TV was awesome. The technician came in, unpacked the TV, hung it on the wall and then set it up. What more could you ask for. We asked if we could help him and he said no, he had it. What a great team and technician. Listen if your buying an electronic, like a TV, get the Total Tech Package. They do everything for you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV / Display Setup and Mounting, up to 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV to all the mounts and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad fid an outstanding job of installing the television.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say enough good things about the geek squad. They were very professional, took their time, were on time and cleaned up, explained everything etc etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up when promised. Cleaned up after themselves. Instructed on operation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Florida Install - GREAT Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squal Team did a great job installing my three TV's, sound system, and TV mounts. SUPER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James from Mastec was superior. I would recommend him for any kind of job. He has a great attitude and he is very competent, able and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad install my tv very quicly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad service did a great job. Very professional, clean and responsable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech installed my TV quickly and set up everything efficiently. He was friendly and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient and proficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed having someone who knows what they are doing to install my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad i stalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So vivid, Colors are amazing. Easy to program and control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from the Geek Squad did an outstanding job mounting my new television. They called prior to their arrival and were very professional and friendly. They removed my old Sony flat screen from the wall and carefully mounted my new Sony 4K flat screen. All of my A/V equipment was reconnected and tested. The technician took his time explaining the features of the television and how to use the remote. This was a great customer experience and I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Attached to Wall Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were just awesome. Bradford contacted me the day before my appt and helped me save money even before he got to my house!! And the 2nd tech was so helpful in getting so many of my electronics hooked to the WiFi and the TV. They couldn’t have been any more professional or excellent in their jobs. Both were very knowledgeable and courteous. A great asset to Best Buy family.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient installation process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were courteous and professional. They were efficient and helped get my new TV set up in a reasonable amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and efficiently installed our new TV and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Dan was very good in installing out LG TV..... he was courteous and knowledgeable in setting up the item.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was precisely done professionally and serviced on a timely basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication and timing. Cleanup and setup done well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No Problem Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the mount onto the TV and onto the wall and hooked everything up to the receiver.

    I would recommend this to a friend