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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very quick to install my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Best Buy mounted my 83” TV in no time. This is the second one I have had and have had no problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jessie and Bree from Roseville Best Buy Geek Squad mounted two TVs with LG sound systems. Absolutely terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job!! The placement is perfect and I received exactly what I asked for. They went above and beyond for me! I appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and provided the correct mount after I had purchased the wrong one. They were also very accommodating with me because we got interrupted during the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved our living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler mounted my tv and I couldn’t be happier. He was quick, tidy, efficient, and most of all friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote control stopped working one day (customer error). Chris the Geek Squad tech walked me through the process of getting it working. He explains things in ways that are easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Mounted TV but didn't center it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted and secured to the wall well. However they did not center the TV on the wall. Wife came home and pointed it out and I looked and the installer had marked the wall correctly he just didn't mount according to his marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV fast!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job. They mounted the TV I made sure everything works and they did not leave until I was satisfied. They are quick professional Very very nice. Mark was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my TV as per my required place. and they are so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting quick and easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice. My mount was incorrect and they had one to sell me. The only problem I have is I see its 80 dollars less than what I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV's Installed on wall and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV's to my complete satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job; I am very satisfied. Didn’t take long, and the warranty/service is good. Glad I didn’t have to mount the TV myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and friendly the knew what they were doing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too high priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is a great size, good quality but you can get the same with a lower priced tv. still learning to maneuver well but most of the features are things you’d rather check on your phone. i understand the price is for its features but they’re not touched. I use my tv just for streaming and watching. if you’d like to check the weather, get sports news apps and other stuff you can do on your phone but would like on a big screen then this might be it for you. I’ve also only had one real glitch on the screen as far as picture wise, shown in attached picture. and sometimes if you don’t exit out an app before turning off the tv, it give you a playback error when you turn it back on. problwm fixed by holding or double clicking “home” button and click down to close app when task manager pops up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting a mantel mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came where pretty good they left pit a few details but overall the servise was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new 85!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding new clarity and vibrant colors on my 85.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents managed to mount my TV above my mantle with only an 1 1/2” to spare !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome and quick! They showed me how to move it carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents service was exemplary. They were very professional, detailed and knowledgeable. They mounted my 75" Sony Smart TV just right with no errors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted on bedrooms wall and they set the Tv up after mounting. Then made sure that it was working properly.

    I would recommend this to a friend