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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 690 Showing 13,781-13,800 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loved the tech. Very pleasant. Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job. I gave great confidence in her. I have had her back for other work, and will do so again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Use geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like geek squad. Great job. Timely and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They delivered and installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well but learned I should have been offered the $199 install service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was great. They were very careful and cleaned up perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 75 in tv and so far its been great. No issues and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went on well whereby the TV was also mounted perfectly and working good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made certain that it was working properly and clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employees did a professional installation. They were courteous and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came were professional and courteous . They had the mount installed and the tv attached quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled the job like a BOSS. 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If 10 stars was an option they would have earned them. The guys that did my tv install were incredible. To say they went above and beyond wouldn’t even cover it. They made sure my tv and sound bar were installed perfectly, and I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. They arrived on time, were very professional and they educated me as well. I will definitely use them again and i highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. The crew was very profession. They let us know ahead of time when they were arriving and arrived at the time stated. Mounting looks great.. it’s the second tv they have mounted for us in Stillwater. Highly recommend the in the wall cable setup as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tilt mount for my tv. Tech installed and it looks great. It just doesn't tilt like it was intended to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV Mounting Services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team installed the mounting bracket and TV perfectly. They even organized the many cables to make access easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. The installers rushed the job, didn't check TV if properly working and the surge protector was left hanging. When I purchased the item with the Samsung TV, I wanted Rewards, the first purchase was voided and when I spoke with credit, when purchase is made, it automatically defaults to promotional financing. I wanted rewards instead of the promotional financing. When I went to the store, I was advised unable to give me rewards. It is my fault as well, however, I advised the sales associate I didn't want promotional financing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fast job very courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Nice installers. Helpful with operations

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that mounted my TV was very professional, clean and courteous. I will use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TVS installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation went perfectly. Good instructions. All in all, a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional guys, did a great job! .......

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Hook up my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful They went beyond what was expected and were very Customer Service oriented.

    I would recommend this to a friend