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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 690 Showing 13,781-13,800 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent in all respects.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person mounting the TV did a great job and answered all my questions directly. He was a true professional in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this can swivel tv for better viewing angles for my Sony tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again, Great install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provide value added service installation of large screen 77" TV. Their experience was invaluable for delievery, installation, setup. explanation of features, and most importantly recommending settings for TV and Sound bar for the best all round performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, and connected several apps to it. The agent was very knowledgeable, polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's The Way To Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech agents were careful, quick and knowledgeable. I will definitely work with the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These two Germ Squad Members knew their job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional and fid their job very well. They mounted the television on a brick fireplace without any difficulty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable staff, I highly recommend the Geek Squad for this service, great price, efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson was an expert and did an amazing job, so efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV properly and straight on for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen that connected my tv to the stand did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the coordination of products was a bit messed up, the Geek Squad stepped up and made it happen. I was impressed with their ability to determine what the situation was, and then get creative to deal with the situation. In the end, all the stress of the order/delivery of items in the order itself, Geek Squad took it on and made me a happy camper in the end by getting it done. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I hired Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 55" tv hung in my bedroom. The guys from the Geek Squad were very nice and very professional. They made sure they went through everything once it was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our TV and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew did a great job installing our new TV and Mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed, handled with care, cleaned up, took their time to make sure correct & managed to get it all done in reasonable time, also friendly & professional!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted exactly where I wanted it. They were polity and efficient and even set up my apps on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Experienced installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very knowledgeable about how to operate my tv. They took their time when hanging the tv and to teach me how to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad moved 2 tv locations GREAT JOB!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent moved 2 tv's and was very through in cleaning up after he was done and made sure that they were working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a magnificent job, and were very professional. They were on time and worked very fast, but carefully. I would not trust anyone else to mount my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING SERVICE AS ALWAYS!!!!!! I AM SO GLAD WE HAVE THIS ANNUAL SERVICE, IT PAYS FOR ITSELF!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the geeks. I have had them do my tvs for many years

    I would recommend this to a friend