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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work and super fast to istall , really love how the tv look at the wall

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Customer Service!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, professional, prompt, and friendly. I will definitely recommend to my friends and family!!! Super impressed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan did an excellent job. He answered all my questions on where it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad quickly mounted the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV to the wall and it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad on the TV Mounting Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected all my devices including mu remotes

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was super nice. Very knowledgeable and polite

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GeekSquad great job installing my soundbar and TV no line showing everything behind the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent technician and efficient and professional install of wall mounted TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy’s A install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional and friendly and they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad did a good job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful agent, very helpful with the mounting of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work on the tv mount geek squad did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job installing the television on my brick wall. Very sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff that came to install our tv were courteous, on time, and were done before we knew it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent and professional.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional. The agents did an outstanding job connecting my TV, Roku, and they were very efficient and fast. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Color, easy on the eye. Terrific value and great instellation team who were on time and thorough

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Typically excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was super. Fast, knowledgeable and professional. Knew his stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were scheduled for one TV's they did two TV's they also redid one of the TV's because of it being to low with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60” TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and Chris were very professional and helpful and cleaned everything up after like they were never here!!! Excellent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got here on time and worked nonstop. They were fast and efficient. They even had to drive back to the store to make an exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matthew came promptl in the morning. very professi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very competent; glad he arrived early; got it done quickly. Very refreshing. Much better than the first appointment scheduled two days before. Think that was Joseph(?) the window was noon-4pm; no show, no contact; in-spite of the fact my wife got 2-3 texts telling her to expect him. I had to go by the store after work to find out what happened. Chris on FLW in Scottsdale was very helpful. record said he tried ton call (we realized order had wrong number. saidn he knocked at 2:08; not true at all my wife was waiting.

    I would recommend this to a friend