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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 38,694 reviews
  • Rated 5 out of 5 stars

    Simpler to have Geek Squad mount my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new entertainment center to accommodate a new TV. The Pedestal Stand allowed us to put the TV/entertainment center into our living room in a way that enhanced the atmosphere. The Geek Squad team put it together very quickly. I got to enjoy my purchases much more by not having to deal with the need to do my own mounting. I'm very glad I bought my Total Tech Membership and had the Geek Squad do this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The GEEKS of the WEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were great and performed the services to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the purchase of my Sony OLED TV and Soundbar. Andrew and friend from Pro Assemblers were very professional installing and setting them up above my fireplace mantle. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work installing our huge HDTVs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and we've used them twice. And will use them again as we expand our home entertainment and music system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV on the wall and performed initial setup operations. They did a good job and were done in about an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounted T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a awesome job with mounting the T.V. Even took the time to spackle the holes in the wall. Impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get my moms new “65 tv mounted on the wall and the geek squad team was great and arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work Best Buy team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job moving an older plasma TV and helping me set up a center channel, nice work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad brings value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and worked well together as a team in installing my TV, connecting to receiver, and testing it all out. They spent time with me to explain the features and making sure I understood. The TV weighs 100 pounds, so it was worth the investment for installation services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great job in a new tv setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the hardware and my tv and then removed my old tv. They did not leave until I could navigate back to use of all my apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was great. Friendly, clean, informative. They did an amazing job setting up my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no Geek Squad installed tv ND THEY WERE ON TIME ANDA GREAT JOB

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek installed my TV quickly, once they arrived.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the frame and attached the TV monitor to it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Impressed with The Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men were very professional and courteous. They took their time to answer questions and made sure their work was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a new experience for me and after a few hours of getting it just right I cannot believe how great of a job Geek Squad did with this installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came and installed the tv were very nice and very intelligent they set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    satisfied again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had them mount several tv's and they come through every time without failure

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect mounting !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkward area to place a tv was remedied with the placement of the tv mount suggested by Geek Squad. No damage to custom built framework in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation technicians were exceptional. They were punctual, curteous, efficient and fully knowledgeable of the TV brand I purchased. As the technicians were able to use the mounting bracket I already had on the wall, and I have TotalTech, I incurred zero cost for the delivery, mounting, connection and start-up of the TV. The lead technician pointed out special features of my new TV. Very safisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional TV Mounting & Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have knowledgeable agents perform mounting and setup. That is the way to go as far as I am concerned.

    I would recommend this to a friend