Customer Ratings & Reviews

I like this TV but was not quite as wowed it’s certainly a good tv but imho not better than the Hisense 75 U8K. Picture is good and TV body is sleek and thin. Not necessarily unhappy with it-just could be a bit better. Ive had Samsung QLEDs before and liked them—I dont think this “Neo” one is as good as 2017 version or LG OLED. But still a good tv if you get a good deal you will like it.

The Geek Squad reps were very friendly and professional. They delivered/mount my LG C2 83” Oled TV. They also offered to setup my speakers and subwoofer. One can tell that they are knowledgeable about what they were doing in regards to the setups. The only reason a rated them four stars instead of five was because while one of the agents went to the van to get a tool/material the out-of-tv fell flat to the carpet. The agent was not attentive…after a closer look there was no physical damage to the tv…although it was a scary moment…hopefully the tv stays great as expected-thus, I’d torally recommend the total tech membership for such a large purchase

The service was a dream come true! I would never have attempted to mount the TV on my own. The tech took his time, consulted on placement, showed me how the mount works, made sure I was comfortable using the TV and even connected my soundbar. The service was totally worth the setup fee!

technicians did a great job mounting our tv. And getting it connected to our WiFi. Would recommend

The tech that came to our house to install our massive tv was great! Friendly and showed us how to use it and helped set it up. Cleaned up after himself. He was really great.

Count me among the thousands of other 5 star reviews. Pleasantly surprised to have a great experience with the whole process. The 2 techs were 100% pros and everything went smoothly, the end result was excellent. New TV mounted perfectly and the price was super reasonable.

Angel and his companion were very good at mounting the TV. They took time to set everything up and helped us understand the working. I highly recommend them as they were very competent and did provide us with recommendations for future expansion of the system.

They were efficient, friendly, helpful, knowledgeable and very patient!!! Very qualified for the job. They cleaned up boxes and paper afterwards. Set up TV channels, and sound system. Showed us how to access the apps on the TV.

I am very pleased with the quality of the installation. The Technician was well prepared with all of the tools and supplies needed. It mounted beautifully and is working fine.

My TV mounting was excellent. The installers were very professional and took their tasks of mounting the TV and making all the basic components functioned the way they should.

I have installed MANY flat screen TV’s in my life, but nothing larger than 55”. Being 83” and a fragile screen, it was WELL worth having Best Buy do the full installation. They were quick, clean and super efficent! They also programmed my DTV remote as well as making sure other settings including ARC were all good before leaving.

The Geek Squad team of 3 actually showed up early and assisted with removing my old TV and mount and did a fantastic job of mounting our new 98’ TCL TV. Normally I mount my own TVs but I knew that mounting one this large would require more expertise and strength than my wife and I could handle. The team was very professional and efficient. They removed all the packaging and answered all my questions. Great service highly recommended!

The agents mounted my tv to a 2” cultured stone wall above our fireplace. Although the electrical box prevented use of the telescoping mount I had purchased, they were able to successfully substitute a full motion mount.

They came on time, we’re very professional. TV was set up. And made sure we understood how to use the TV and the different remote that we have. They linked it into our previous sound system.

These guys were great and they were very polite in dealing with my compulsion to be helpful (which was the opposite of helpful). Amazing job of putting in a TV in a location that to me appeared an impossible task. We could not have done this job. P.S. Took a picture of a non-HD TV show as an example of the worse it can look.

They sent a text message the day before with a time frame of 8:30-12:30 . They got here at 9:00am. Jason was one of the installers with another worker. They did great work hung the tv connected what needed to be connected and cleaned up any mess made which was minimal.

The guys came told me exactly how it will be installed…after installation process they set the tv up for me and showed me how to use the new programming…They where very sweet

Both of the installers were very courteous, mindful, and efficient at their job! Overall, the installation went qui kly and was flawless! Thanks guys!

The guys from geek squad that mounted my 86” tv did an amazing job!

I've had 3 tvs mounted using the discount service provided through the total tech support membership. Friendly knowledgeable service that was as quick as 30 minutes for the easiest install, but would happily spend several hours on my most difficult.