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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they are professional courteous and very knowledgeable of many products and very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome they put this TV up 123 I was in shock they did an excellent job and was super friendly is super friendly cleans up everything's spotless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional, and informative, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg !! perfect tv mount job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow … we have a rock style of stone of a fireplace wall and BBTT perfectly broke threw the rock and mounted our 65 “ 7 series so perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation went smoothly & perfect. The installer was courteous & took time to answer any questions we had on the features of our new smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our family is very happy and satisfied with the excellent work! these guys are the best!!! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I could have done the install myself and maybe in 3 or 4 days would have been watching some tube.....Geek Squad came and I watched Hockey that night.....guys you rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as expected. The installer was good. And the tv stand is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV amount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made a prompt delivery and performed flawlessly. I always have the Geek Squad hang my TV’s for assurance and great quality. Satisfied as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skilled At What They Do, Has Changed My Experience Watching TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called ahead, on time, professional and efficient work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad associates were awesome! They were on time, professional, courteous & got the job done ! My new Samsung tv looks great on the wall ... Shout out to Blair & Sebastian

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad efficiently mounting TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I was very satisfied with the installation of my TVs. I had the same agent come a second time and both times, their work was great. Very professional agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They had it mounted in a jiffy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They professionals best buy sent were courteous and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 85" set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fast and knowledgeable and showed me how everything worked, excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Nothing Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had done this myself. It wasn't worth the money. $346 for two Tv's a sound bar and a year of total tech. I had higher expectations. They install your mount and hang your TV on the mount. They hung a sound bar from the TV. Mounting of rear speakers is not included so if you want that make sure to ask and pay extra for it. Mounts were installed properly and everything worked. My TV screen was scratched up pretty badly. Since I did not buy the TV new they said it was already that way. I disagreed and they didn't even try to clean it. Just not worth the cost. Nothing Special about having this done professionally. Do it yourself.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share more about your Premium TV Mounting experience. It can definitely be frustrating if a service didn’t go in the way planned. Please do feel free to contact Geek Squad at (800) GEEKSQUAD or (800) 237-8289 to speak to one of our agents standing by to address questions and concerns about the services you received from in-home agents and any options that may currently be available. For example, if you are unhappy with the TV received and it sounds like this was an open-box purchase, perhaps you may want to pursue an exchange for a similar TV. Full details of our Return & Exchange Promise to see about qualification can be found by following this link: www.bestbuy.com/return.

  • Rated 5 out of 5 stars

    Geek squad rocks!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service!!!they went above snd beyond what needed to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new 75” TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my new TV and connected all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed quickly and it looks great. The gave me a tutorial on the tv’s features and made sure I had any questions answered before they left.

    I would recommend this to a friend