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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 702 Showing 14,021-14,040 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ms Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed the mount on my wall for the tv did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job in installing - It was to replace another tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys put my new 75” tv on the wall and there is no problem. 4th tv with these guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best experience ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best customer service experience! The agents arrived during the scheduled, were very professional and even wore shoe covers to protect my carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and service . The total tech team did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were here on time. They were very friendly. They made great suggestions, service that I didnt know existed. they worked fast. they cleaned up....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    another great experience with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was handled effectively, quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted my televisions and hardware with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were efficient, pleasant and informative. Options were discussed and service was complete quickly. Couldn't ask for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is a very good one and sturdy it makes tv look like it’s floating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always on social media telling people to get the geek squad, and buy their appliance here, it's such peace of mind to not have to find reliable fix it people, these guys are always so good, service is so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agenty mounted my TV according to my preference and was very courteous and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and accurate. The techs were helpful and thorough. I was able to use the set without difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick, professional and knowledgeable. TV is pretty good...I do wish it was remote controlled or a little easier to navigate. But considering I have a larger tv, it still moves fairly well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and looks nice. I recommend this mount to buy for 65 inch TV

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad they are very knowledgeable and service oriented Kieth is our home advisor He is the best

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific installer, knowledgeable, friendly, fast & on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great installers and technicians, not knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to request Best Buy’s mounting service for my 85” TV and the guys were very professional about the install. Except they did not know how to care and clean my 2022 Frame TV screen which is special and because of their directions my screen was further damaged! I want to give them 5 stars but after my $4500 TV looks like a $100 TV I feel terrible about following their suggestions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice video. The geek squad was great. They were fast and and showed us how to operate new features. The also cleaned up the area around the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If at first you don’t succeed try again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially not happy, upon return service very pleased. I would recommend Geek Squad to anyone needing service.

    I would recommend this to a friend