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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and crew. Very satisfied with all answered questions and help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and timely! Great install and I am glad we did it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. They came mounted the tv. Walked us through all the smart functions. And were done quickly. Also cleaned all debris.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv and connected it to my comcast cable and devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and mounted the TV perfetally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A routine job done quickly and competently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came they installed very quickly. It was a straightforward job but they seemed competent and were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tech’s named is Malcom he was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my tv as requested and connected it to my fire stick .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best, they just came back today and took the old ones down and replace all of them except two.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, the guys that came to our home were on time and very professional. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    they came, they saw, the mounted it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks arrived looked at the wall found the studs, put in the screws, mounted the TV and best of all showed me how to use it!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set up went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew everything required...very professional. I am pleased that their service was available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy and simple to install. It’s a great price for the value and quality of this tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work. He came on time. He did in a professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They team of guys were so efficient. They took down the defective tv and mounted my new one with such ease.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed two TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service & very knowledgeable. They did a great job explaining our new equipment. Very thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install well done! TotalTech program not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very good installers. Polite, courteous and cleaned up after installation of the router, modem, 77" OLED TV, wall mount, new Roku Ultra. This was done as part of Total Tech membership. WHY NOT 5 STARS: the total tech program benefits changed after purchased. Example: the BBY points/dollars based on the purchase was removed. I expected about $40. The plan was to order additional security camera from Best Buy. Instead, I purchase from Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and quick. They made a point of cleaning up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install of 70" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan and John did a super job getting this thing on the wall and setting it up!! Kudos!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV with out any defects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d read some review about how the people who would install others TVs were rude or hadn’t really done a great job. I was worried I would have someone like that especially since I had mine scheduled on Christmas Eve but that’s not my experience. The man who did my TV was very nice. He called me and told me his arrival time and got there quickly. We talked as he set everything up and it only took maybe 15-20 minutes if that. So far I’m happy with everything.

    I would recommend this to a friend