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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent job making all connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent and neat job unpacking and mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv met all my expectations. We can have movie nights and the quality is so clear. I am very happy with my purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV and bundles all the cords together and was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents used my own mount for my tv and hung it so fast! I was surprised by how quick and efficient they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the plug. wall mount & TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out to install the mount and the TV. They took their time, measured and made sure everything was level.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV - The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the care and detail they did on installing the TV. Always the best.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nate and Mark mounted our TV with perfection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents; Nate and Mark mounted my TV with perfection. Everything works well and a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job By The GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6th time I've used GS in the last 4 years: 4 for installs in different places and twice for failing hard disk on a computer. This one was particularly good: an SSD disk that the GS installed just about a year ago was failing. Still a few days from warranty expiration, the GS replaced the SSD at no cost and, because of a price reduction on the same SSD, I got a $21 store credit back. Another great job by the GS.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly and quick. They took time to ensure everything was done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response time, efficient installation and the gentlemen made sure everything was I good working order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Happy with picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of installing and setting up TV. Very good at explaining the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must, especially if you want the set mounted. It was a pleasure wathching a very professional Geek Squad tackle the unpacking, mounting and installation of our 65" OLED TV. They answered every question we had. Hooked it up to our Spectrum account, got everything operational and showed us how to operate the remote control. I am an IT geek from way back, but it was a pleasure to watch these Geeks in action. Professionalism in action!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Installers not your usual team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The female installers where great, nice and extremely knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amanda is an AMAZING installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amanda the agent was professional and expedient in getting the job done. She was also courteous and very knowledgable. I appreciated her efforts immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and mounted my Tv and sound bar very quick and was very helpful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. My only complaint they didn't show up until 9pm over 3 hours late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was super amazing I got perfect results and deal it was nice actually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Ryan from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second review due to having a different experience with another Geek Squad Technician. This technician which I believe his name was Ryan (I remember because it’s also my son and husbands name) was the BEST! He did an amazing job at uninstalling the defective tv and installing a brand new tv! He moved quickly and I was at ease with my purchase! Thanks to him he made this such a better experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was quick and obviously knew what they were doing. Cleaned up and hauled away all the empty boxes.

    I would recommend this to a friend