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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 709 Showing 14,161-14,180 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad agents were on time. Remarkably fast with set up. Answer any and all questions I had. Even had a few laughs . Awesome service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very nice job mounting our TV above our fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounted my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came into my home very friendly and professionally. The but the TV up quickly and cleaned up after themselves.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek squad did lots of installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy…. little pricey but love products and customer service is patient and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were extremely professional and courteous. They did an excellent job, I would definitely recommend them to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT WORK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV Mounted, the Geek Squad Member was very friendly and thorough with what he was doing. I was very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can no get any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Took no time to mount. Was worth it. Will never need another.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Solid mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works great! My tv is huge and this holds it perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable and precise with hanging up tv on mount. Clean and quick. The only way to get it done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a perfect job. We have lots of future projects in mind for them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen mounted the tv in a professional manner, being careful not to scratch/scuff newly painted wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installer my tv great timing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and helpful made sure I had my tv how I wanted them set on each area

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad tv monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable about his job very Talented

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    77" install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and knowledgeable techs!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad mound my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected my tv with the devices

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very professional and it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and set up expertly. Good job by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GeekSquad Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite, fast, professional and did the job to my expectations. I would use them again for my next job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing our television mount. They were organized and very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount went up easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the wall mount without issues and cleaned up the cables. Very happy with their service.

    I would recommend this to a friend