Customer Ratings & Reviews

Great customer service they unboxed and mounted everything and were in and out in a flash

The gentleman who installed the TV BRACKET were great! Very careful and helped with Mounting the large TV on the bracket. I was very impressed and definitely will be using them again!

The two men were great very knowledgeable and super friendly. Job was done first class had two TVs done cleanup and fast.

The installers called ahead of time and kept great communication. They were friendly and professional. It took them no time to install my tv. I am glad that I choose the Geek Squad.

It took a while because the technicians were very careful about where to place the Samsung FRAME on the wall. Very professionally done.

The BB crew did an outstanding job installing the tv bracket and mounting my new 77 inch TV.

The agent were knowledgeable and fast. Im glad I had them complete the installation.

Great service! Did the job, cleaned up and was on his way. No complaints and will get install again from Best Buy!

Very good work from the Best Buy team. I loved the timely and efficient service.

Great service fast setup and mounting was even faster for my 70 in lg thanks guys

The best installation, great customer service. Excellent

The agentswere professional and explained everything as they were doing things.

They were Awesome and so Professional, speechless!

Very happy with this service. Ormano and his partner did a great job mounting my 65 inch OLED. Will def use this service again.

Easiest way to get a system installed in your home. Very professional and respectful of my home

Had GeekSquad come and take my tv down and remount it in a different location in my house. It is a 85” TV. Whoever did the install (I was not here, my wife was) either missed the stud, or over tightened the bolts. My drywall wall started to cave in. I contacted bestbuy and the soonest they would come and take the TV down was 3 weeks later and by then the TV would have likely hit the floor. I asked if there was anything sooner as I’ve had children in my house as well as pets. The answer was no. I then had to contact someone else to help get the TV down. We started the insurance claim and was told I would hear from them within 72 hours. No phone call, no email, nothing. I then reached back out to them stated they let them know and to look for an email, and the email never came. I was then told that I would need to front the bill to have the wall fixed and then send the bill to their insurance. Again, I find that unacceptable as I should not be responsible for their mistake.here I am almost 5 weeks later and still no communication.

The two Geek guys did an outstanding job, they completed the tv installation very quickly.

Experienced group of guys done a great job mounting my 85” Sony tv..

Great job. Level and centered. Fast friendly clean and courteous.

Talking about excellent services. The gentleman arrived on time and did a great job and removed all trash.