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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were excellent and very professional! They mounted our TV’s with efficiency and just way we wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pro Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing. Professional. Neat and clean and on-time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my sound bar and TV mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt and very knowledgeable on the setup of the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were friendly, came in with masks and took off their shoes in the house. Cleaned up and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were ver professional and connected everything I wanted all in one quick visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfect thank you, the two gentlemen there was a professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really great experience. The agent installed everything quickly and it was so well done! Will use again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time. They were very professional and courteous. They explained my equipment and showed me the best way to place the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed our tv correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and set up everything the right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Tech/GeekSquade was very efficient, o time, patience, professional, explained and answered questions effectively as well as installed the tv mount quick and cleaned up after his installation. Highly Satisfied will service, plan to use again, sorry the free service will be discontinued.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek squad installation. Tech was very friendly and installed four TV’s in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was fantastic!! And he did a wonderful job mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Also re-installed the old TV in another location for a very reasonable charge. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who came into our home to install two televisions was professional, courteous and willing to answer our questions regarding the new technology. We had been on a satellite system until our recent move to a new home, and using streaming internet was new to us. Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The were swift and professional. This is the second time I used tv mounting service both times were great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fine job mounting my TV. He took great care.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moves/ adjusts great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is perfect . It’s solid and strong and moves very easily for the perfect pitch for my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. Very fast efficient and professional. I will have them install any of my gadgets anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the brackets and mounted the tv, which is exactly what was expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived earlier than originally set, so it was a great start to the day. Quick and professional service. They cleaned up the saw dust from their drilling into the wall. Even members of my own household don't do that. An awesome experience. And so quickly performed I wondered why I'd even contemplate doing it myself or having a family member do it. Best Buy/Geek Squad techs know what they are doing. Will definitely use their services again. Only positive things to say about this service.

    I would recommend this to a friend