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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 712 Showing 14,221-14,240 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my TV and connected the mount without any issues. Incredibly professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my tv on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very knowledgeable and I appreciate the time spent showing me how to navigate the remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job installing and connectiong the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was punctual & very professional. Made sure all HDMI devices were working before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Geek squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry and Tailor did an incredible job ! Very knowledgeable and did a terrific job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me so much hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV in preparation for a satellite connection. They were efficient, tidy, and very helpful. I'm so pleased with both the TV and the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 83 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, knew what they had to do and explained things. Also helped with understand our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Total Rewards membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing the Total rewards membership as this service was free with the purchase of my new TV. They helped with unboxing, setting up the TV with thr legs and placing it where it needed to go. They also tested a few things making sure the TV worked before they left!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My new television and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fellas did a fantastic job installing my new television system!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The giys were awesome had both mounted in a couple hours

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Glad I had them install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This project is simple but if you don't have the experience it's probably best to use geek squad to have it done right and peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job on the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and great customer service. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person crew were polite, efficient & very competent with what they had to do. Ditto for the setup of cable box, et al.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made sure that everything was connected properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody and Clinton were very professional. They removed our old TV and mounted our new LG flat screen which had been delivered via FED EX. Unfortunately, during shipping the TV screen broke. So, Cody located another TV that was in stock and came back within an hour to complete the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome, On time, knowledgeable, clean and professional, I will 100% recommend them and utilize them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the coordination of products was a bit messed up, the Geek Squad stepped up and made it happen. I was impressed with their ability to determine what the situation was, and then get creative to deal with the situation. In the end, all the stress of the order/delivery of items in the order itself, Geek Squad took it on and made me a happy camper in the end by getting it done. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installing the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything> It is great to have this service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Gwen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family room looks fabulous the geek squade was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, precise instructions. Was easy for a lay person and went up in about 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is so clear, color is sharp. I love the the fit on my extra room and it’s just the perfect size

    I would recommend this to a friend