Customer Ratings & Reviews

Agent was friendly, knowledgeable, and able to install the TV quickly and efficiently.

The guys who came to install did a great job. They were clean and cleaned up after themselves as well as explained all that they were doing.

Excellent installation, professional and courteous service.

Installer was very professional and efficient. Was great at keeping area clean while he worked and after he finished. Excellent job.

The team that came were able to mount the tv and get it all set up. He was pleasant and knowledgeable. Able to answer any questions.

Geek Squad agents fitted this item they were easy to deal with and knowledgable

The technician did an excellent job installing and verifying the initial setup of the TV. He was very timely and professional.

You are in good hands any time Dan Fortner rings your door bell. You can count on whatever project he's there to do, to be done correctly the first time. Daniel Fortner is the bomb.

The agents mounted my wall mount quickly and professionally.

They attached the mount to the wall after we discussed where I wanted it. They were patient and friendly, quick and clean.

They mounted up my TV and asked questions and gave their great opinion! Looks great!

Everything was seamless, great group of people whom performed the service.

The agents mounted my tv and ring camera set love it

the install person did a very good job. got the product mounted and connected the tv. was pleased with his service

The Geek squad guy was very knowledgeable and did an outstanding job installing our entire system

Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!

The agent did a pretty quick job and very well done job,and it was perfectly mounted,so far no regrets atal

Leon and the other gentleman i forgot his name my apologies did a wonderful job and gave excellent customer service, they explained to me how to move around the tv with it being attached to the wall mount as well as how to set up my WiFi, very kind, They attempted to come early and I fell asleep on them by mistake and they still came back in a timely manner, need more customer service like these guys.

I have every plan Best Buy makes I'm sure but the plan that allows me 24/7 online support and $49 install is by far my favorite feature. My only issue with the install was that the mount I had previously purchased elsewhere did not work with this particular TV but they said they had one on the truck and I could buy it for $70, twice what the one I had cost, but I needed it installed then. The mount does not come out from the wall or swivel or tilt and it makes it impossible to get my hand behind the TV to insert HDMI cables. My bad for not knowing all mounts won't work with all TV's.

Jake and Henry did a fantastic job. They arrived promptly on time. They were very neat and communicative and explain how to use the TV.