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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted a Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and did a great job. He was on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount and TV. Very friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, professional and polite. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nobrainer extra service...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing the installation cost to the time, labor, and risk of doing it myself, is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound system install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat, no wires. They connected the system to wifi and explained the setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installed in record time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent and very courteous during the mounting of my living room 85 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very helpful agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounting my devices in a timely manner and did it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shawn was awesome !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service !! They were really nice and answered all of my questions. They took their time and cleaned everything up nicely. The communication was really good and they were very through so.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job done. Eager to go extra mile to get done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fantastic job. Very collaborative and eager to go extra mile to help get the job done. Thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice job Mounting, but I was asked at purchase if I wanted my wires hidden behind the wall, and I said of course, and when it came time to mount the television, they said they don’t do that. So why did you ask? Also, my promised delivery date was changed five times, after being confirmed each time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Very fast and professional. Id recommend them to anyone. Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted, connected, and tested everything to be working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great and fast service! Highly recommend the geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad did not finish the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents modified my TV and connected it to most of my components however, two components were left unconnected. They said they would return with a piece of that they needed when we gave them a call. We gave them a call on several occasions, but received no response. Further, the remote control is not working to this full extent; we will bring it in for evaluation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First man not much effort was made. In all fairness to him tv was too large for one person to unmount . They were supposed to send two people to begin with it was clearing noted on order and they only sent one . If they would have sent two the first time it would have been a 5 star . Second installers were very good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seemed to know what to do after determining the best approach to hang the tv. They knew the product and how to work it. Showed me a quick tutorial.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was so quick with installing my wall mounts and tv . They were so friendly and work was amazing. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a bunch of extra stuff with my sound that I did not even ask for! Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WORK! Nice guys and we are pleased. Yes, I would recommend. They were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great i loved how knowledgeable he was and very helpful

    I would recommend this to a friend