Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 725 Showing 14,481-14,500 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mount tv on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came and installed the tv very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was early. Very educational. I felt easy asking questions and the information and instructions were well explained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hanging my 85 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond their job description and really helped us get the TV up perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were very helpful. Understand the products and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation accomplished without a hitch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and set up very quickly and crew, cleaned up all packaging materials and hauled old TV away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who came into our home to install two televisions was professional, courteous and willing to answer our questions regarding the new technology. We had been on a satellite system until our recent move to a new home, and using streaming internet was new to us. Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job to come over house to install tv for all house like that I will recommend to all my friends all my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire a professional, Kiss yourself later

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, good protection and service overall. I know little about computers and printers, appliances but manage to keep mine alive with stuff like this and best buy. The agents they send are always 100% sharp and knowledgable. worth every dollar. NO STREsS. Hire a professional. I live in a hard to reach place in the city. Apple products are hard to find a tech for. This does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, clean professional install! Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GS is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, professional and very fast. Wouldn't want anyone else to mount my TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALLATION SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE, WELL DONE AND COURTEOUSLY DELIVERED AND INSTALLED!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and knowledgeable staff and detail work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was installed quickly and done well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad mount 2 televisions in my house. They were extremely efficient and did quality work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mpunted my tv and answered my questions. They were very professional and great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Demian

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond to mount the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GeekSquad installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super efficient and helpful. They showed me how to use my TV and the mount and provided great suggestions on how to change settings for what type of application (gaming, TV, HD movie watching, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install large TV 65"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did an outstanding job of connecting & mounting large TV & support stand. They were very precise, efficient, knowledgeable, worked well together. Explained how to use special features. Very neat, cleaned up all packings & put the old TV in my car. Very careful not to track dirt into house & careful not to damage anything. Both were a pleasure to have worked with!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv connect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting my tv and wall mount. Connected my tv and tough me how to use remote Etc

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65in. TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a wonderful job mounting my 65in. TV. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled the job like a BOSS. 10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If 10 stars was an option they would have earned them. The guys that did my tv install were incredible. To say they went above and beyond wouldn’t even cover it. They made sure my tv and sound bar were installed perfectly, and I couldn’t be happier.

    I would recommend this to a friend