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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 725 Showing 14,481-14,500 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents I dealt with professional and did a wonderful job making my vision turn into a reality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and perfectly installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best install experience ever. Late arrival was offered and appreciated by me. Quick install, Perfect look and instructions given.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our TV mounting supporting did a great job. Were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG television installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members mounted my new LG television and connected it to my cable. They started it and showed me how everything works. Then answered questions I asked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks mounted a new TV and with some minor adjusting, made the existing wall mount work with the new TV. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's representative (Dave) service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great! He waited patiently while we looked for parts to hang tv, which he did perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was quick and accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all my TV's as requested and did a fantastic job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & easy install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time & mounted my television quickly & exactly as I requested. Definitely reccomend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to setup was pleasant and helpful. Showed us how to use the remote and set up our sound bar. Made sure he took the box and packing material with him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure how to review this product accept that the tv is still hanging so I guess it’s a good product. Yay!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Flat mount and very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits flat and looks sharp. Ours holds a 43 inch Samsung and it could hold a 60 inch easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast, & clean service! They were done in less than 30mins.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was quick, geek squad knowledgeable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely and installer was very pleasant and answered all my questions. Very fast install and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fabulous! Will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Bought a great tv and a fabulous price… they came for set up when expected, worked quickly and carefully! It’s why I go to Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfectly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were brilliant Very methodical and perfect

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    TV and TV stand and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fuys were knowledgeable and got everythi done the way i wanted. Roland

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Television mounted on the wall looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the television on the wall. He did a great job. After he was finished he explained the features of my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted an additional TV on an existing bracket. This was done fast and the mounting looks great!

    I would recommend this to a friend