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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 726 Showing 14,501-14,520 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides hooking up my new television promptly, the tech took the time to explain its workings to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid Problems Installing Yourself and CALL EM NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty mounting it myself and finding the type of stud it was. It was metal and caused us some difficulty so we decided to go with mounting via Best Buy. It was a smart move. Our technician Larry was very very good and very efficient. He was done within one hour....Probably closer to about 30 minutes. He even hung on the mountain with his entire body weight to show him how strong the mount and the mounting was.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of installation and setting up the remote. Friendly help crew

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was amazing. They were efficient, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team mounted 2 TV for me. They were awesome !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and sound bar and tested them explained how to use the remote control

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and cleaned after installation of bracket and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting the TV. Perfectly centered. Gave me some instructions about the TV as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Connected and mounted the TV quickly and also moved old TV to another room

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and did a good job will use them again as needed in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME, fast and friendly. Cleaned up behind there self. went went through all set up features to make sure they worked and then explain them to us, and answer all of our Questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed our 75” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Professional, timely, efficient installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Forty Niners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they did a good job and we’re on time and did a very nice reps

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Two nice guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so truly want to thank Anthony and I believe it was David or Robert very professional neat clean smooth job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in, installed and left-all with 1/2 hour! They were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JOHN FERNANDEZ DID A GREAT JOB MOUNTING MY 55 INCH SONY TV, HE WAS PROFESSIONAL AND FRIENDLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was put up quickly and the Geek Squad was patient with me explaining how to use the remote and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, the ones to turn to for service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I became a Best Buy Geek Squad Total Tech Support member, I always Brag to anyone and everyone that the Geek Squad is the Very Best when it come to all our Electronic Needs. They service our Appliances, Desk Top Computers, Laptops, Smart Phones and Tables, just to name a few. The Geek Squad also visit our Homes and Mount our 65" Plus 4K Smart TV's and Home Theater Systems. Best Buy Geek Squad Total Tech Support is always there for us!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek installed my TV, the staff are professional,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! The staff are professional, knowledgeable, helpful and very considerate !

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! I hope I can request them when I move and have to remount this tv again!

    I would recommend this to a friend