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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to mount my TV wasn’t from geek squad but he did a great job! Fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and worked efficiently. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and connected everything perfectly. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a difficult installation and they worked hard to get it right, BUT too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maggie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and were very nice and neat in setting up our equipment that we purchased. So thankful for their technique!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person did job good he get a 10 from me was on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love our TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad did a great job with installation of our new TV and also moving our old TV upstairs and installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed it were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful picture! Geek squad friendly and professional. Nice job of setting up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Up with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our tv so quickly and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rodrigo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed my 60" Samsung TV, from Best Buy. The Tech showed up on time, 12;30 pm (Service window was 12 noon until 8pm) and promptly unboxed the TV, then removed the old TV from the TV mount and installed the new TV. The Tech was efficient and timely with his movements and knowledge regarding my questions. A very positive experience from beginning to end.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and had the tv mounted in seconds. I am so impressed by them! I will definitely use them again:)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job on installation and removal Helped with setup also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my home to mount my TV was nice & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with the installer. He was knowledgable about the installation, the tv, and the apps and he provided excellent instructions and suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed tv without any trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a nice job with the TVs, no hassles and easy mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and very personable. I would use your service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was skillful and efficient. He did a great job and explained everything clearly. I couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very humble and professional gentleman who dud my tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were absolutely fantastic. I just purchased a 75 inch tv and needed it mounted on a wall. Not only were they quick, clean, and quiet; but they helped with the settings as well, so I didn't have to make too many extra adjustments. They were very cool guys and we talked about anime and jusy made the experience extemely pleasent and fun. If I ever need any more work done, I hope these agents are the ones to do it. Highly recommended!

    I would recommend this to a friend