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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did the work fast and efficiently. Saved us a ton of time and aggravation! Highly recommend-would give them 10 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best experience I've ever had with a TV being mounted I have a 70 in in my bedroom great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome setup and wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two people from geek squad arrived on time and brought my new tv with them! They had all essentials required for a wall mount! They did a neat job installing my new 65” tv and concealed wires! They also did connect my couple of other devices to tv too! They explained all that they would do before installing and gave a detailed explanation after the setup and mount was complete! As this is our first time for wall mounting our tv, we had little worries and they made sure we were out of it when they left!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New TV installation and explanation of operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Best Buy mounted my new TV, connected all devices and fully explained how to use the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Demian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond to mount the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed the TV mount quickly and also provided me with advance on a curve TV I plan on mounting soon.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done quickly with no issues. They wore masks, cleaned up and took away unneeded boxes. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted exactly where I wanted it. They were polity and efficient and even set up my apps on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Seriously, these guys were awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new 82 inch TV. They were extremely professional. I was totally impressed. They get a 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He come set up everything for me remlved the box and trash of plastic and styrofoam thank u

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good except for knowing about LG tv limitati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Too bad they didn’t know you couldn’t use a Roku without an adapter. But that really the responsibility of the salesperson. And I know I should have done more research. I wouldn’t buy an LG again. Nice picture, but I actually care about accessible content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work wall mounting a Samsung frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JJ and her colleague did an excellent job mounting a Samsung frame tv. I had ordered a wall box to mount the control box of the frame tv but it was too big for the space behind the tv. JJ came back after a week to make sure that the control box was properly installed after I ordered a smaller box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers from Best Buy installed the new TV mount on my wall & attached the TV. The mount is very substantial & tilts forward so I can see the TV without cranking my neck. The installers were efficient & respected my home. They did an excellent & professional job & I'm very happy with the work they completed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very fast tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had all our items ready. Two workers came in and had our tv installed in 10 minutes. They were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV and sound bar and explained how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Friendly, & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have benefited from the Geek Squad on several occasions and every time they’ve come through in a timely fashion. Each time I/we were excited and eager for their help. And each time it was better than we hoped and more all inclusive. Each tech eagerly shared their knowledge and got us up to speed quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of mind knowing that if they broke it, they’d bring another was worth the extra money over using a contractor.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very good work, cleaned up, explained everything. Happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when they are there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was extremely polite. They tackled a complex install that took a couple visits. My only complaints would be that if they couldn’t finish the job, we had to reschedule and wait weeks in between each visit to get the project finished. Also, communication in between was lacking and if you call geek squad you get sent to a call center out of the country that are pretty much a waste of your time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed on time and very quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted and working shortly after he showed up. He cleaned up and hauled away the old set. Very efficient.

    I would recommend this to a friend