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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting my tv and making sure everything was connected.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Tech was knowledgeable and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so impressed with how curtious, knowledgable and efficient the two Geek Squad employees were mounting our television. Realizing how terrible our wifi signal was, Jarod suggested another product to improve the problem and came a few days later to install the eero on three floors. They were a pleasure to deal with and we would definitely use Geek Squad again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly and efficiently. The technicians were very friendly and explained what they were doing in each room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed quickly and neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and instructions. Kind and friendly employees.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outside installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to install our TV into brick on our covered patio,,,,they did a nice job with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with install; everything working fine. Just wasn’t expecting to pay an additional 360.00 for “extra” services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The power of Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient and helpful. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Excellent Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a quick and excellent job setting up our TV. They explained everything about the TV in detail. We were viewing TV in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick and very professional in installation of my tv. Wall mounting looked so easy when they do it in few minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That was fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture, features and sound. Geek squad made it all work perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and would answer any of my questions. They did a tutorial and made sure I could work my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and connected my midco quickly. Did a demo on how a system worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continue the excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional Geek Squad service employees.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    install mounting brackets and 65 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful job. polite, professional, knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    2 TV Wall Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two male installers came. Originally one female installed both by herself and she was excellent. They wore masks and disinfected upon completion. I did appreciate both.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a five star review if they didn’t install it where I didn’t want it. After coming back out, it is perfectly fine and glad that they took time to make it right. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you Best Buy SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very Happy with the installation both Items wall mount and TV they did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and awesome service. They were quick and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job the guy that came to that house know his work to perfection I have to buy again cause my neck is hurting but that was my fault

    I would recommend this to a friend