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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 735 Showing 14,681-14,700 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, timely and respectful. Great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed My TV QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service Was On Time & Quick Very Informative & Friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys did excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV!!!! We went from 50in. to this and the difference is amazing! Highly recommend, also took advantage of the install assist and I have to say, no fuss at all. Very professional, fast setup and we are enjoying it very much ! Thanks guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great priduct, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 TV in the last year and had 2 mounted by Geek squad Service was great and Geek squad members were both Tidy and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and mounted my Tv and sound bar very quick and was very helpful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and it looks great. Perfectly centered.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Up with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our tv so quickly and we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mounting package for 65 in. Geek squad employee was extremely professional, knowledgeable and thorough is installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on time tv minting and installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad installed my tv - Rip-off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer said he needed an additional 120.00 to do the job, because it was a "special" install. Said the app didnt work so i had to pay cash or check made out to him. Its on the wall thats why i gave stars... got took by a crook

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous fellows,very neat fast and professional installation. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Techs are Tops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the techs at Best Buy. Professional, friendly, competent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job with the installation of the television. I would have given 5 stars if the gentlemen would’ve cleaned up their mess vs hiding it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of mounting my TV and connecting to all devices!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time, was very professional, & capable of solving my long & narrow living room tv placement problem. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad connected my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all my devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did awesome job with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new television, and the geek squad did an awesome job installing in our video room. Gave us a phone number to call them if we had any questions. We would recommend everyone that purchases a large screen to have them install for sure. Thank you geek squad and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Looks clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job mounting my tv and hiding all the cables

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks Squad was prompt and quick. They had my plasma TV mounted in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed quickly by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it with cable box successfully and in a timely manner.

    I would recommend this to a friend