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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 736 Showing 14,701-14,720 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed TV quickly and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable , knew his job installed TV very efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in every way! It is a perfect fit for my 86 inch television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the resue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new Sony OLED and needed it mounted to the wall. Thought I might try it myself but soon realized I needed professional help. So who you gonna call ? Geek Squad! These guys are truly professionals. They came and got right down to business. Prompt, courteous and excellent workmanship at a reasonable price. They then proceeded to get everything programmed and running so smoothly. I was truly impressed. I will continue to use them when the need arises and would recomend them to anyone. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC JOB!!!! I have recommended the squad to people.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected + setup all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by Tv properly. Unfortunately, the Best Buy service group does not program remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Are Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul, the "Lead Geek", and his assistant showed-up as scheduled. They were professional, effective, efficient, and most importantly, they were personable. They mounted our 65" Samsung, along with the Samsung sound bar, exactly where we wanted it, and verified all systems worked as intended. We could not be happier with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    love this mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, made viewing tv so much easier and added space to my room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended television! Picture is very clear with excellent audio quality

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were wonderful. Very professional and helpful. You need to keep them around.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did an excelent job install both sets a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted both TV's and hooked everything up as needed. They gave clear instruction on their operations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Recessed tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect for our over the fireplace tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great installing tv, sound bar and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the installers were great. Would heartily recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up, carried tv in and did a great job installing and getting me up to speed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Handyman was pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it very easy to hang up our new 75 inch to. Handyman had no issues while installing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount. TV lays flat against wall. Strong and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service very knowledgeable of the TV and made sure the mounting was perfect and done to my liking

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting over Fireplacd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were GREAT!!!! Very professional and friendly. I would highly recommend Geek Squad for TV mounting!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were outstanding. They mounted my 85 inch tv, connected all my devices and gave me a quick tutorial. They were very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time great work and knowledgeable It is truly worth the money

    I would recommend this to a friend