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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 736 Showing 14,701-14,720 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad = My Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting my TV and correcting a connection problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite and efficient. They had good product knowledge and succeeded beautifully getting the whole system working together well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad takes care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were really efficient and professional. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was amazing. They were efficient, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team mounted 2 TV for me. They were awesome !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV, explained everything in detail and we’re very patient & professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person did job good he get a 10 from me was on time

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, showed up on time, and made sure everything was done to my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mountain TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional insulation answered all of our congressions thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional Service and Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtis was great. He took time to explain all the hookups and dialed in the TV's and audio system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to mount my television and bracket up for my movie theater set up. Did a amazing job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I recommend the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and did a great job installing my 2 tvs. They were quick, neat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who set up my television took great measures not to damage my home and property. He explained the pros and cons to my mounting options. He wore shoe covers and ensured the collegues he asked to assist also wore shoe covers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting aa 90 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer that showed up to mount a heavy duty TV and wall mount were exceptional and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Ryan from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second review due to having a different experience with another Geek Squad Technician. This technician which I believe his name was Ryan (I remember because it’s also my son and husbands name) was the BEST! He did an amazing job at uninstalling the defective tv and installing a brand new tv! He moved quickly and I was at ease with my purchase! Thanks to him he made this such a better experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quick and accurate service. They were able to get everything done in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the work that Geek Squad does!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a mount from Best Buy and wanted a professional to do it as I did not want to damage my TV. Scheduling of service was very easy even with pandemic. On day of installation, staff would let me know when they would make the appointment. The installation was very quick and done very well. I have use them to install several items in my home. Would highly recommend. Very knowledgeable and fast. They took away all the rubbish from the install.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Superior work and explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship and overall knowledge. Answered all questions and explained every step Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked Well for 75 in. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with our new 75 inch Sony Bravia TV. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got r done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job very efficient knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my new Television. And I'm pleased with the service provided by The Geek Squad...

    I would recommend this to a friend