Customer Ratings & Reviews

The mount is working great. The did a great job getting the height right when it was installed. We are very happy with our purchase.

Great~ works just right. Snug to the wall as predicted.

Super great service. The techs were knowledgeable and courteous.

Vey satisfied with the agent who installed and set up our new TV

Professional and courteous service. Exhibited expertise in installation and setup of TV

Greek Squad and Best Buy Representative gave a good recommendation got this product. Greek Squad install good.

Geek Squad was on time and quality job and cleaned up afterwars

Geek squad came out and delivered my tv and mounted it right where I wanted it.

Great job guys. Fast, curtious and professional. Thanks

Excellent professional installation… Nice stress-free experience…

looks really good and the installer was good and neat. Looks really nice.

The two agents that connected our new 65" SONY XR A80J OLED television were the best techs I have ever seen work. Josh and Jeremiah were professional, fast, and extremely clean. Even though Eugene King is not a Geek Squad tech, he is the nicest salesperson we have ever had the pleasure to meet at Best Buy. Because of Eugene, my wife and I will only purchase electronic devices in the future from Eugene at Best Buy.

One guy came to install the TV with a wall mount. No fuss or muss on my part. Glad I paid for the installation services.

Excellent TV mount but difficult to install. Best Buy installer was very challenged and had to return a second day to complete installation so make certain you have an experienced installer. Being able to lift and lower TV makes a huge difference in the room aesthetics and TV enjoyment. A bit expensive mount but very happy I purchased it.

They were on time. Answered all of my questions. Very knowledgeable and efficient.

Extremely professional and clean on the installation 59

Works well on my wall. No problems at all, very satisfied.

THE GEEK SQUAD WAS SUPER. INSTALLATION WAS FAST & CLEAN.

In contacting "Best Buy" and "Geek Squad" I thought I was contracting for the services of your uniformed and store based service personnel. Instead, what you provided....without notice to me....was a subcontractor. I had seen two trademarked "Best Buy" vehicles in our neighborhood and deduced that these would be the personnel providing us the requested service. By contracting behind my back for subcontractors to do the work you deprived me of doing my own price comparison and shopping among other providers. I was expecting to pay for "Geek Squad" services...with the technical expertise and ACCOUNTABILITY that attends working with store based employees. You deprived me of that essential aspect of our contract. The personnel YOU contracted with were courteous and installed two tv mounts and one of our soundbars. The second soundbar required that we go online and find a part. We were told to simply 'call back' when the part arrived. We ordered the part and it was delivered within a day or two after the initial service. I texted the number provided and was told that "they were servicing another customer and would get back to us". Of course they did not contact us again. Had these folks worked for your store, it would have been a simple matter of contacting management. However since you created another layer of accountability for these services I decided to avoid the confrontation and arranged for alternate servicing of the one remaining soundbar. I intend to cancel my yearly maintenance program. It was deceptive of you to lead me to believe that I was contracting with "Best Buy" and "Geek Squad" when in fact you were subcontracting my requested service. I would not have agreed to this. You created a situation where you obtained a profit on subcontracting a service that I could have obtained on my own without your layer of profit. That is a deceptive business practice and one that terminates my previous good impression of Best Buy and Geek Squad.

Works as designed easy install good price point also