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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 741 Showing 14,801-14,820 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t wall mounted but the installation went well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mounted my tv and connected my devices. They were courteous and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I highly recommend the geek squad when it comes to installation of any security or Home components

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected everything. The two guys were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad INstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and installed my tv and connected all of my devices. Walked me through all of the features and made sure everything was working correctly before they left. Even helped with our ring doorbell even though it wasn't purchased at best buy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Greek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted my TV and connected all my components up showed how they operated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Teams are awesome , we received top quality technical support and installation of our wall mounted 65’ Television and sound bar systems!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were there on time and did a very good job installing the tv and sound bar. I was very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived early and the installation when without a glitch! Very pleased with installation, clean up and instructions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time, friendly, very efficient and clean. I would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very fast efficent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time, friendly, very efficient and clean. I would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad - The install fee is a bargain!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys did a great job installing and setting up my TV mount, TV and Tivo. They even got my older surround sound speakers to work with the system. The mount I purchased was not quite right for centering the install and they had the better option in the van. My HDMI cables were too short but they had the right ones in the van. The cables are tied up and tidy.....everything is REAL pro. They made getting the new TV installed quick and easy. Wish I had them to install my other systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a clear pic. Great product for my bedroom. It has great features and great pic

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad waited on me despite traffic had me la.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made sure everything was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my 86 inch TV were precise and extremely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who delivered and installed TV in my house was outstanding. Both of them are so knowledgeable on the products and extremely professional and helpful. Because of this positive experience, I plan to do all my shopping for electronics at BestBuy going forward and keep my TotalTech membership. I am very appreciative of their service and expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and professional install. no complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my outdoor pool tv which was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my outdoor pool tv which was on a stucco/cynderblock wall and it was done perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to mount TV and did it professionally. Very knowledgeable. It’s worth to spend for the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attentive to detail. The crew that I have hired for the last year is amazing.

    I would recommend this to a friend