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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 742 Showing 14,821-14,840 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was awesome he mounted my TV very Quickly & was very professional & left everything very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    TV and TV stand and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fuys were knowledgeable and got everythi done the way i wanted. Roland

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was quick installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast and efficient during installation. I’ll never hang a tv myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new television- movie nights unordered ! Sharp picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my new tv exactly where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Monitor hanging installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable did a fantastic job very pleased with the work she did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Professional TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional, we brought an 85in and they were very careful with the mounting. They explained everything they were doing because it took them some extra time to put it up because of the size and location where it was going. They programmed our extra remotes and showed us how to setup the rest of the features on the tv. We were very satisfied with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Very professional and quick

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv install great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional the guys was on time and called when they was a few minutes out.Great seevices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job with the TV mounting. Really good communication too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived within scheduled time; they were polite; TV was mounted at the height I specified; they did not leave a mess; and it appeared that they did an excellent job. However, recently when I went to add a device to the TV, I had to pull the TV out from the wall to plug in the device, at that point, I realized that out of the four bolts that were used to mount the wall mount that only three were installed. I noticed this because one corner of the mount was not flush to the wall. After feature investigation, I could tell that the whole they drilled was misaligned so they did not screw in the bolt. Also, I asked them to put the bolts in the slot on the mount that allow you to slide it from right to left they did not do that. Next time, I will be sure to inspect any mounting before they actually put the TV on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Thanks so much for your good service. All the best.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek guy was excellent. Worked hard to make sure I was happy with the location. He was very knowledgeable and most competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, experienced techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really great experience! Two techs came and it took less than one hour. I need to call about the soundbar though- some times it just is out of synch- others, it is just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting was good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome. They listened to my problems with my earlier mounting and fixed several issues I had when I tried to mount my own tv in the past. Wish it were cheaper though considering I’m elite plus and a member — and since I bought the tv from BB initially. They gave me no discount or anything other than the basic % off for paying $200/year for the total tech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service from the purchase to the installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did everything good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and fast people knew what they were doing and setup everything fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really easy, cant really say much else about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install would recommend to anyone who ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my new tv and took away the old one. They were great; professional, personable and highly recommend their services !

    I would recommend this to a friend