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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 745 Showing 14,881-14,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Super installation team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive how your installation team paid attention to detail. They were very impressive! Highly recommend this service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was very good and installed our new TV above our fireplace and removed and hauled away our old heavy non smart TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer arrived on time, worked quickly and got everything working well. Every installation should be like this one.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek Squad installed my TV with no wires showing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV with no wires showing Just alittle pricey after getting the bill was alittle shocked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job mounting new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Very helpful. Took down old tv. Hung the new one. Then showed me how operate new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who came over to set up and install everything couldn't have been better! Excellent work and communication!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was fast and efficient. BB guys were great and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad showed their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were quick, friendly and efficent. I was very confifent in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was gret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed our TV were truly magnificent. After the installation they stayed longer to make sure we new how to operate our new TV with our cable modem and showed us all the feature that the TV had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    clean and easy install!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy way to get tv's mounted by using the best buy installers. Clean install and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so helpful upon installing my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold the wrong bracket for my TV, but the Geek Squad representative help to solve the issue and installed my TV. Everyone I spoke to on the phone said that they couldn't do anything, that I needed to make a trip back into the Bradley store. The rep interviend, spoke to his manager and the issue was solved without my going back to the Bradley store. I'm glad the rep went out of his way to fix the problem, and saved me the trip and additional time loss.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They knew exactly what to do and did it professionally !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents mounted the TV, and I had no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad performs again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and mounting was seamless. No problems whatsoever. It’s a little pricy, though, which is why I took off one star.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were great. They were on time and got job done perfectly. After set-up he walked me through all the features. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad and start my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on my wall very good installation no issues 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, explained everything, cleaned up and I'm very pleased with the final product

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed TV without difficulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV quickly and securely without difficulty. TV was 75 inches in size as well.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional and knowledgeable agents. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is the way to go. Had my 75 inch tv up and running in no time.

    I would recommend this to a friend