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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 746 Showing 14,901-14,920 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job on the set up.! Highly recommend them...They showed up on time and clean up..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and very professional. They installed our tv very quickly and everything went very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TVmounying well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv on wall above fireplace and made sure it was at the right slant for my viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curious and quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contract services were great. They called 30mins in advanced and did s great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installed my TV without any problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly. The agent was knowledgeable, courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and they setup the tv so it was turnkey when they left. They explained how the remote worked. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting and Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite impressed with how quickly the service techs had my TV mounted and connected. They explained how the remote worked and showed me some special features on my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent quickly and professionally mount and secure your TV to a wall and connect your TV to your video components. We'll also add an Internet-capable TV and video components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept at it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team kept trying to get the new TV to integrate with a ten year old Yamaha receiver and surround sound speaker system. They stayed beyond their standard time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team showed up on-time and took great care to make the installation look great. The installers were detailed, took great care with the TV during the process, and cleaned up after themselves, including sweeping up any dust from the installation process. Cannot recommend this service enough if you are not overly comfortable completing the installation yourself, or just want to sit back and relax as the Geek Squad takes care of the installation for you. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went quickly and correctly. Installer was polite and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the option of scheduled my TV mounts with a third party or the Geek Squad. I chose the Geek Squad and I am very glad I did. they were both very professional and knowledgeable. I had no idea how high or low the TVs should be mounted and they measured everything, had me sit in front, and gave great recommendations before securing them. I would highly recommend them for your instillation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent and knowledgeable personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert geek squad personnel mounted and set up my 65 inch tv. Then they gave me a quick tutor on the operation of the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire experience with Best Buy employees was great from research, purchase and installation. Technicians that installed went above and beyond to make sure we got what we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad install. Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were quick and efficient No problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting bracket great design And installation was straight forward and easy to complete

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation Great technician and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV they did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were fabulous!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV connect was scheduled between 4-8 but that morning they called and asked if they could come earlier. I was thrilled! They showed up a 3:00 like they said they would. They had some problems mounting the TV because of the duct work in my house, but they kept at it until they figured out how to do it. They were smart, courteous, and very knowledgeable. I would highly recommend using them for TV mounting, especially with larger TVs (ours is a 65").

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job to install mount with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents geek sqiad mounted my tv and connetected all my equiments to it.

    I would recommend this to a friend