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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 747 Showing 14,921-14,940 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and professional install. no complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install large TV 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did an outstanding job of connecting & mounting large TV & support stand. They were very precise, efficient, knowledgeable, worked well together. Explained how to use special features. Very neat, cleaned up all packings & put the old TV in my car. Very careful not to track dirt into house & careful not to damage anything. Both were a pleasure to have worked with!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek flying square.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Create job done by the Greek squad, timely service, and full satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad did a great job, they worked fast and explained everything perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent, professional, knowledgeable friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was outstanding by two complete and friendly professionals. It was a pleasure having them in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response time, efficient installation and the gentlemen made sure everything was I good working order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Happy with picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of installing and setting up TV. Very good at explaining the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv on new tile accent wall!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen were THE BEST!!! So kind, helpful and knowledgeable. Would HIGHLY recommend these two 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and results, friendly representatives

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Tv Mount good Service not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Mount does the job, but we had a morning appt to have it installed. The person was not a Best Buy employee and came very late at 8pm. We were not happy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole project from purchase to installation went great. The installers were very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad fixed the problem quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad swapped and installed out the defective flat right away, and everything is work perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV & programmed to all my devices. Clean work. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, knowledgable, and enjoyed conversation while they worked hard to make all right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire a professional, Kiss yourself later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, good protection and service overall. I know little about computers and printers, appliances but manage to keep mine alive with stuff like this and best buy. The agents they send are always 100% sharp and knowledgable. worth every dollar. NO STREsS. Hire a professional. I live in a hard to reach place in the city. Apple products are hard to find a tech for. This does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional, they wear shoe covers…

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed everything very fast. I love these guys they know what to do and everything looks and sounds GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installing and explanation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional with the install and explaining how do to things with the new Samsung tv. They were very quick in the install. I am very satisfied with the install and explanation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount. TV lays flat against wall. Strong and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommending Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional white glove service. Highly recommended

    I would recommend this to a friend