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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 747 Showing 14,921-14,940 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installed and set up TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that delivered and installed our 75inch LG TV were very courteous and knowledgeable on all aspects of smart TVs. They set up the smart tv and explained all the operating options. They were excellent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my TV. Very happy with the Geek Squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install tv , etc .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done, work safe, clean up after them self .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hung the new TV with no issues, and helped move the old one. Showed us all the perks and set everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and experienced installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very nice and friendly. Showed us how to use the mount as well as the TV. Cleaned up the area before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome crew and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great and fast. Never had a better and more professional installation crew than these guys. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick serice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and was very knowledgeable. I was very impressed of the spent on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did awesome job with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new television, and the geek squad did an awesome job installing in our video room. Gave us a phone number to call them if we had any questions. We would recommend everyone that purchases a large screen to have them install for sure. Thank you geek squad and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent showed up on time and was very professional. I am going to use them again to mount another TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad to help in installation. They are always pro's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super satisfied TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians were great, installation went smoothly and cleaned up after.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Momma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the issues. Tv was mounted. They were very professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the Best! They also helped us understand the finer details about our tv and how 4K works with our different services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did what had to be done Expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and set everything up. They were very helpful and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad profession were very professional, courteous and very precise in the mounting of the mount and television. They also ensured that the television was programmed accurately and ready to watch.They also ensured that everything was clean and trash removed. Outstanding Service by both of the team workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick&Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them before they didn’t disappoint again very reliable consistent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqad installed my 55" Samsung Frame TV. They were fast, courteous, and showed me how to get to the 'art' function. The TV is great and I'd have the Geek Squad install anything else I buy. It's well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy every time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my TV Mounts on the wall did a great job. I would recommend them to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    2 thumbs up on service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service and was on time. No issues after install of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the work they did. Good install and clean up

    I would recommend this to a friend