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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Always great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had TVs, appliances installed never any worries, excellent work, above and beyond! Love the service!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I thought this was a great idea to have someone come to the house and install everything. Let someone else do the work for you. No fuss, no mess. Had 2 guys come and do everything for us. They were very knowledgeable and in no time had it all set and finished within a reasonable time. Answered any questions we had. If you don't want to mess with all the installs, go Geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad were quick and efficient mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV evenly and level, but since I have had tech support it has been a lot of miscommunication as to what the program offers. I was told initially that they would hide the cords, I discovered that that was an additional fee, which was fine but I wish I would have know before hand. I may have been a lot better without tech support. The Geek Squad however did come on yime, called before, and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed full motion TV wall mount and attached TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Skilled and helpful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ease, speed and quality of their work it was a no brained to use the Geek Squad for this work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much thanks to the installers as the original mount that we purchased did not support the spacing between our studs but they had a secondary mount from SANUS that was installed and held beautifully. Would recommend this to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out quickly. Arrived on time and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the purchase of my Sony OLED TV and Soundbar. Andrew and friend from Pro Assemblers were very professional installing and setting them up above my fireplace mantle. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience ever getting a 65 inch TV hung, cable box set up and Apple TV set up. They set up my remotes to work with the TV so everything is working perfectly. Both very knowledgeable about electronics and how they work with each other. Thank you for making my life so happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV mount on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, we had no problems, we were able to use our existing wall mount holes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my new TV. They were quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worked Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with the TV. No issues with set up or installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Dothan #1 in service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff & Maurice did a great job placing and mounting our new 85" Hisense TV. Very quick install and took all the boxes and cleaned up before they left. Fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devises,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional agent. Quick installation and verification equipment was working correctly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Install was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives were professional, courteous and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mr. David Wiseman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting the TV and connecting the cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and kindness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly friendly and did seem less job mounting our large tv in our new home. They were also incredibly sweet to our pup who loves visitors

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this tv mount and so far, everything works

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS WHO ISTALLED MY TV WERE GREAT AND FRIENDLY PLUS VERY PROFESSIONAL ABOUT THERE WORK

    I would recommend this to a friend