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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely fast, knowledgeable, attentive and welcoming. They also gave me great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys did a great job and was extremely knowledgeable. He answered all my questions and was very patient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really easy, cant really say much else about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job! Did well instructing us on the use of products and cleaning up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my televisions in style!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted both televisions. They even assisted me when I fell outside and "kissed the concrete" with my teeth. Calm under pressure! Appreciated them returning to hand the TV in the living room. So professional and the more veteran tech, was really collaborative with the more recently hired worker. Appreciated professionalism and the work completed. So glad I paid for the technical assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, too big too do by myself . Tv is perfectly centered in the wall . Well worth the cost ...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents used my own mount for my tv and hung it so fast! I was surprised by how quick and efficient they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad install but did not look like it was hard. Could have probably done myself. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad install but did not look like it was hard. Could have probably done myself. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and installed TV in a nice way

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad install. Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were quick and efficient No problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the tv but he had to go back to Best Buy and get the correct wall mount. I had purchased the wrong type. He did the install in minimal time. He was preficient in everything he did. I do recommend Best Buy Geek Squad home installation service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came in to set up and mount my 65 inch ROKU TV were super professional and very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend Geek Squad to mount TVs. They do a great job, clean up everything. Great value for your money

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Very professional and quick

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Delivery and installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team were outstanding. They were professional, personable, and took the time to clean up after total installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I didn't have to lift a finger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and got the job done.They showed me, how to use the TV afterwards. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted a Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and did a great job. He was on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good tv mount. I recommend everyone to get this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to do my tv’s and wall mounting(3) TVs (3) wall mounting installed just good guys doing ..

    I would recommend this to a friend