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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The agents mounted my TV with great care and expertise. No hassles or problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who came to install the mount were very professional and friendly. They knew what they were doing and were very quick in installing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wall mount in place and these guys were able to mount the Tv with no problem. They were in and out in less the 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. They were on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my components. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time great work and knowledgeable It is truly worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team delivered and installed the new tv. They also moved my existing tv to another room.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    3rd party installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came to my house he was neat and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job of installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Mitch and Rico) were very proficient. They installed my tv and attached all the other components I had. They made sure to test everything to make sure it was all in order. They were exceptional in explaining the functions and did a great job of cleaning everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rodrigo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed my 60" Samsung TV, from Best Buy. The Tech showed up on time, 12;30 pm (Service window was 12 noon until 8pm) and promptly unboxed the TV, then removed the old TV from the TV mount and installed the new TV. The Tech was efficient and timely with his movements and knowledge regarding my questions. A very positive experience from beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced crew. Did very professional job. Answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about how seamless our installation went. We were very apprehensive about how the finish product would turn out. Best Buy sent an independent contractor and he did a phenomenal job. All my worrying quickly disappeared as I observed how meticulously he worked. It came out better than I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job! They were on time. In and out in about an hour of installing my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and hung up the TV where I wanted it. Installation was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install tv , etc .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done, work safe, clean up after them self .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEK SQUUUUAAAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv in a timely manner showed me how to use the dive and set devices to it.. THANKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting our 85" Sony ( which we Love!) however I was walking the dog when they did it. When I came back, my husband had them mount it higher than I would have liked. They returned the next week and mounted it where it was eye level. They did a Great Job!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Attentive service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and integrated all components, including a Bose Lifestyle 35. Couldn't have done it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gals that showed up to mount my new Samsung Frame TV were excellent!!! Their measuring and math skills far surpass mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with an Outstanding picture. Had best buy come in after I installed it to fine tune the settings. Big help.. Highly recommended

    I would recommend this to a friend