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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 753 Showing 15,041-15,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup was fabulous the store on the other hand left hand does not know it's right hand is doing received our order a month late ask for some consideration or compensation got no reply

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    65" TV with full-motion bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very capable and knowledgeable. Personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv met all my expectations. We can have movie nights and the quality is so clear. I am very happy with my purchase :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent put up my wall mount, installed TV & hooked up Roku & discovered my new Sony TV had a broken screen. They packed it all back up, ordered me a new one & rescheduled install. Guy was super nice. Not his fault that TV had an invisible break

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a good job mounting my TV. They hid all the wires behind the set so they did not show!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a quick and fantastic job installing the TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed 2 mountings and attached both TVs. They were friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys had mount attached to wall with TV in no time at all. They knew what they were doing. Very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job mounting a 65 LG OLED and an 83 LG OLED Everything looks great. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging a Flat Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done well. It was fast and the installers were efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRIAN DID A FANTASTIC JOB. HE REALLY KNOWS WHAT HS IS DOING. HE DOES IT RIGHT THE FIRST TIME AND DOES NOT HAVE TO MAKE ANOTHER TRIP.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install went well and the tech guy was great! Glad I bought the Geek Squad insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tube

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rock stars quality work guys were great, hung a huge TV with ease and precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and Alberto were excellent in setting up our TV. They are very knowledgeable. I appreciate their work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service on time connected up to my entertainment center told me how to use it and hoe to make changes to my entertainment center to use it easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install would recommend to anyone who ask

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visit was quick and efficient. Individuals were very professional and well trained

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Dynamic Geek Trio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All members were professional, courteous and efficient. The mounting was perfectttttttt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up 4 people for my job to put 85" TV on wall at 10 feet hight I tried before but un able to get it up and geek squad people finish the job in 30 minute lol I wasted 5 days for nothing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I have a new found appreciation of the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was excellent. Prompt, Courteous, Informed, and COVID aware.

    I would recommend this to a friend