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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 754 Showing 15,061-15,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great installation job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job installing two TVs for us. They mounted two wall brackets and installed high speed WiFi tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad technicians went above and beyond during out TV mounting installation. We had out TV installed above a fireplace on a wood 2 by 4 surrounded by a brick veneer. We let them know that the area for mounting wasn't very big, and they brought out a few mounting brackets to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my uncles tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV for my uncle For Christmas2020 and almost forgot that I had one a warranty on it geek squad was amazing when they came out and I will continue to pay for the new geek squad service because they do do a great job amazing work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job mounting my tv!!! They explained the full range movement of the mount perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Thanks so much for your good service. All the best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very nice and professional and did a great job of mounting my new TV in the living room

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad perfect serviced and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional serviced. The installer was really helpful and set the tv perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes technology simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that works with Alexa (Amazon). Makes so many technology issue simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Work was done as expected, very professional, on time, took time to explain functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came installed 3 tv they were very professional job done quickly efficiently I am very satisfied with service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very knowledgeable! Helped me understand a lot more about my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly professional and great Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing. This is my second time using them. They were able to mount the TV, connect it through my existing surround sound system, and do a complete setup within about 2 hours. All packaging, debris and old TV were removed. Can’t say enough good about their professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation Great technician and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV they did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no harm without comparison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to purchase appliances and massive equipment from Best Buy and greatly appreciated their services. Just recently, I purchased one appliance from Lxxx's (you know what I meant). OMG! I will stay with BB going forward. The service fee is a bit higher, but way fewer hassles. Time is money, indeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic, the Geek Squad came and not only put up my new TV, they even installed my soundbar up, because I purchased it separately and did not set it up with Geek Squad yet, they were super nice and when a head and put it up for me, and I really appreciate that extra effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, efficient and fast. Very pleased with the service. I’ll use them again as the need arises.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in every way! It is a perfect fit for my 86 inch television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tv to be mounted and Bestbuy came and showed me where it was going to be placed and was up in a flash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad mounted TV to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV to wall, made sure all was hooked up properly so that we could watch our cable shows.

    I would recommend this to a friend