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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 755 Showing 15,081-15,100 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. My only complaint they didn't show up until 9pm over 3 hours late

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted TV stand and connected it. They made sure everything works fine before leaving. very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year Follow-up on TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job! Very thorough explaining mount use.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional, friendly and accommodating. Work done quickly & area left very neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Total tech is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installment was smooth and easy, installer was nice and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv and connect all device to new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick clean service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very polite and professional. Did a good job. Will use them in the future. Thank you Jordan and Anthony.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and professional, there was no sign they were here other than a beautifully hung television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my TV to my devices and were very helpful in explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install had problems. Third party installer dropped the ball. Geek squad solved the problem, came out and did an excellent job on the install. The TV locked up during setup and would not reboot. What did Geek Squad do? Found that a new TV was in stock at the store so they finished the rest of their scheduled installs, picked up the TV and returned after normal quitting time to get us up and running. Can't ask for better service than that. Thanks guys, your the best!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek installed my TV, the staff are professional,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! The staff are professional, knowledgeable, helpful and very considerate !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professionally done. TV mounted exactly where we wanted it and the cables are out of view. Cleanup was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after Best buy scheduling and cancelling our in home service, they finally got it right,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gave us more then what we expected thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the experience was great. Not only did they install what was on the work order we also had them hang another TV as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the work they did. Good install and clean up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hood up my tv I'm very pleased on how it turned out

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did the job efficiently. Left the place as clean as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great price, excellent tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv mount for new 75 “ Sharp brand TV. Had geek squad install and mount tv. Went up easy. 2 months in and all is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Installation , but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very kind and quickly swapped out my TVs and installed them. My only issue was when they reconnected everything, they could not get some of the functions to work properly and could not return all my settings to what they were previously. I had to factory restart several of my devices and log back in to several applications. It was very time consuming.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek s quad to install and answer any questions. Set up at my parents house and they were very happy with no complaints.

    I would recommend this to a friend