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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 756 Showing 15,101-15,120 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they were quick and efficient and made everything worked to perfection. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv mount snd great deal/price. Thus mount was basically 1/2 off and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent team and very great full to utilize the service as they made everything quick and easy and operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this 5 stars in the case that it affects the wonderful installers directly. However, I was under the impression while ordering the television online that this service included parts such as a wall mount. Best Buy needs to fix that on their site.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a breeze. I now have my dresser space back as the TV was blocking the mirror.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installation was so easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the LG 65 inch OLED Gallery TV. The box was too large for my Avalon to fit! These guys delivered, mounted and got the TV up and running in no time. They knew exactly what to do and worked as a team. As they say, "I can sit back and watch work for hours" and did so with a cup of good mocha. Everything went perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, knew what they needed to do and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When there was a problem with my order and the wrong item was installed, a second team came out and replaced it with the correct item. Free of charge and no hassles or extra paperwork.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time professional knew their job and got my RV up and running very quick highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Marco is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco did an incredible job installing. He is professional, polite, and very respectful of his customer and their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv efficiently and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your two employees were awesome. They had my tv installed above my door in a very short time. They even showed me how to hide the cords. In this small bedroom, I wanted it so I can lay in bed and not have to use pillows to watch tv. I hated adjusted my body so I could watch tv that would be mounted on a side wall. They also cleaned up and were so great at sharing user information.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a great product. Installed swiftly and perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and meticulous. They set up all of my video/audio equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack was amazing and communicative. Excellent service and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooks great. Geek squad installation. Was scare at first. But they did it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using Best Buy for installation. I was quite pleased with my technician. He was on time and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents mounted the TV, and I had no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad finished the installation of my TV to my satisfaction after the third party did a lousy job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer performed the job in a professional and timely manner at our home

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    on time, effeciently worked, great crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected and set up TV, Great Job! worked quickly, effectively, and were patient with answering our questions.

    No, I would not recommend this to a friend