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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 757 Showing 15,121-15,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    There is no harm without comparison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to purchase appliances and massive equipment from Best Buy and greatly appreciated their services. Just recently, I purchased one appliance from Lxxx's (you know what I meant). OMG! I will stay with BB going forward. The service fee is a bit higher, but way fewer hassles. Time is money, indeed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys work super fast and efficient, thanks again for the work on my house.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected it to my AVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young men who setup and mounted our new TV did an excellent job and were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mouning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV mount! Really helps when moving the TV to plug in wires and better viewing angles highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Hail geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional staff. Wore foot booties and vacuumed up when finished. Very pleased with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it exactly where I wanted it did a very quick job and cleaned up afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Shout out to the Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys came and conquered! Easy peezy clean installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, and Accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, and mounted it perfectly. I think they were in and out within 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time & provided superior service. I’m extremely pleased with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad provided a high quality installation an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation techs were competent, courteous, answered our questions well,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at all that they knew and how perfectly they installed the 90 pound television. Great people. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were prompt and professional delivering the items and providing the mounting and setup of TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv very quickly and nest. Called before arriving, need ahead of scheduled time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I purchase the Geek Squad Plan just for the TV Wall mount service and I couldn't be more happy that I did. I had two tv's mounted perfectly! One was heavy so I was concerned about it and wanted it done right. They also wrangled all of the cords and mounted my U-verse box behind the bedroom tv out of sight. I'm extremely happy to have had this service and now I'm looking to mount all of my tv's! I highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Leave it to the pros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install looks great and tv works as it should. The installers were so polite and professional, they make it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were very friendly and thoughtful. Did the job quickly and very efficiently. Would highly recommend them The only odd thing was l selected the 7:00am window to 1:00 pm and was told on by the installer that he didn’t even start until 9:00 As it was they didn’t start until 12:45 just fifteen minutes before the window expired Why does Best Buy offer a 7:00am window when they don’t have the staff start until 9:00am

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful, knowledgeable and clean. They also provided advice on improving the sound of my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv to wall and put in a wall cord eliminator.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super satisfied and happy with the way these guys mounted my TVs and set up everything for me

    I would recommend this to a friend