Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 758 Showing 15,141-15,160 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Carlos was a great, took his time and made sure it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was a great, took his time and made sure it setup and installed correctly, courteous too!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Extremely professional technicians

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions ahead of start of install. Install was accomplished quickly with extreme perfection!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good except for knowing about LG tv limitati

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Too bad they didn’t know you couldn’t use a Roku without an adapter. But that really the responsibility of the salesperson. And I know I should have done more research. I wouldn’t buy an LG again. Nice picture, but I actually care about accessible content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer did excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, worked with me to get what I needed in a tight space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job very friendly team and very informative,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best in town.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money. Geek squad totally took care of me. Fast. Clean. Knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great after connection. Well done Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no negative commit for Geek Squard service or the TV all was Great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well and we were extremely pleased with the results!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeksquadwork

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad sent an excellent employee to set up and explain my new TV. He did a great job and explained all the details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were respectful. Fast and courteous service. Respectful of my property.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great job mounting tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job mounting my tv. would recommend if you dont want to do it yourself

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service by the Geek Squad as always. Friendly, professional and knowledgeable. Super helpful and definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do NOT Mount or Setup your TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly mounted my TV and then set it up according to the protocol: connected to internet and made sure that my apps had transferred. Once completed, he went over the process of accessing the apps, asked for questions, and then gave friendly advice based on my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were very knowledgeable. They were able to mount our 87" TV in no time. Very courteous and professional .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick install by the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV and connected all of the devices. Quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard to please and the guys did a great job mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always on social media telling people to get the geek squad, and buy their appliance here, it's such peace of mind to not have to find reliable fix it people, these guys are always so good, service is so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. Quality Customer focus. Explained Installtion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient, skillful, thorough, professional, answered all my pesky questions with a genuine smile, and we'd gladly have him install for us again!

    I would recommend this to a friend